[Remote] Encompass Administrator

Note: The job is a remote job and is open to candidates in USA. Stockton Mortgage is seeking an Encompass Administrator to provide advanced support for Encompass 360, third-party vendors, and high-level operational tasks. The role focuses on automating and developing Encompass workflows, managing projects, analyzing enhancements, resolving user issues, and improving system functions.

Responsibilities

• Automation and development in Encompass360 software system and other related systems
• Project responsibilities include design, coding, testing, and documentation of projects for Encompass
• Analyzing, Designing, and Modifying existing Encompass enhancements
• Ability to manage help desk tickets and user issues
• Work with the team to find ways to automate and improve functions in Encompass

Skills

• 2+ years Ellie Mae Administration experience
• In-depth understanding of the mortgage industry and loan origination life cycle
• Skilled in configuring Milestones and Personas, building Input forms, reports, dashboards, and advanced coding of business rules
• Conceptual familiarity with other third-party integrations including Consumer Connect, Optimal Blue, eClosings and plugins
• Ability to communicate effectively with others, both verbally and in writing
• Proven ability to manage time, meet deadlines and prioritize
• Clear, concise, and professional written and verbal communication
• Strong problem-solving and analytical ability with business process and procedures
• Demonstrated success in a fast-paced, high-stakes environment is required
• Propensity for maintaining professional relationships with co-workers is required
• Strong organization, analytical skills, and ability to work well under pressure
• A team player with versatility, flexibility, and a willingness to work within a constantly changing environment

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