[Remote] EPIC Professional Billing Application Analyst III (Remote Role)

Note: The job is a remote job and is open to candidates in USA. UTHealth Houston is hiring an Epic Professional Billing Application Analyst III to design, build, test, validate, and support Professional Billing modules across its healthcare system. The analyst will troubleshoot Epic issues, work with stakeholders and end users, and support claims and billing workflows and related projects.

Responsibilities

• Maintains expertise and seeks additional knowledge in the support and optimization of assigned Epic module(s), and how they integrate with other applications
• Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new functionality of applications
• Reviews, builds, tests and implements new functionality via System Upgrades and Special Updates
• Works and manages multiple tasks independently
• Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution
• Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization
• Helps develop build timelines and project plans
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system
• Assists Application Director in developing build timelines and project plans as communicated by leadership
• Performs and oversees unit testing of application configurations and build in appropriate non-production environments, to identify defects and create resolution plans accordingly
• Assists with creation of test scripts and ensures test scripts for integrated and end user testing are relevant and accurate
• Performs testing in a structured manner, follows any defined test scripts, and documents results
• Performs unit testing of application configurations and build in appropriate non-production environments, identifies issues and potential solutions
• Follows established guidelines for system change control
• Creates and maintains documentation for change management including cost estimation, project documentation, communication, and training plans
• Collaborates across teams to ensure process design, interface development, testing, and end user training are performed to quality standards
• Independently performs basic project management activities for the development and implementation of system changes and medium to large projects
• Develops applications specific reports; provides technical specification and assistance to report developers as needed
• Performs other duties as assigned

Skills

• Candidates will need to be certified in Epic Professional Billing (PB)
• Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6 week timeframe
• EPIC Certification by EPIC required
• Bachelor's degree in computer science, business or a related discipline, or equivalent years of related experience in health care or information technology will be considered in lieu of degree
• Five (5) years of experience in a health care related field required
• Employees must permanently reside and work in the State of Texas
• It would be helpful if they are familiar with PB Claims and remittance
• Three (3) of experience supporting one or more Epic modules preferred
• Large scale health care systems planning and implementation experience on application software products preferred

Benefits

• 100% paid medical premiums for full-time employees
• Around 37–38 days per year of time off, including holidays, a preventative leave day, vacation, and sick time
• Additional vacation accrual the longer you stay
• Longevity pay: monthly payments after two years of service
• Retirement/pension plan
• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Employee discounts, including entertainment, car rentals, and cell phones
• Resources for child and elder care
• Remote work; employees are preferred to live in Texas

Company Overview

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