[Remote] Evergreen Opening: Account Management/Client Success (Multiple Levels)

Note: The job is a remote job and is open to candidates in USA. Media Cause is a mission-driven marketing and fundraising agency serving nonprofits. Account team members connect client goals with strategy and execution, with responsibilities varying by level from marketing execution to strategic client leadership.

Responsibilities

• Lead and grow day-to-day client relationships or support senior account leaders
• Develop and execute integrated digital strategies across channels
• Translate client objectives into actionable plans with internal specialists
• Oversee execution quality, timelines, and outcomes across workstreams
• Define KPIs, analyze performance, and translate insights into recommendations
• Manage scopes, staffing plans, budgets, and forecasts (as seniority increases)
• Identify opportunities for account growth and expanded impact
• Proactively identify risks and recommend solutions
• Mentor junior team members as responsibilities grow

Skills

• Experience in digital marketing strategy and/or account management
• Comfort managing multiple initiatives in a fast-paced environment
• Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc
• Strong communication skills and strategic thinking
• Familiarity with digital platforms, analytics, CRMs, and fundraising tools
• A collaborative, solutions-oriented mindset
• Genuine interest in nonprofit or mission-driven work

Benefits

• Family first work environment with flexible work from home options to accommodate personal obligations
• Robust health, dental, and vision benefit plans for you and yours
• 401k & retirement planning
• Agency-wide profit sharing
• Unlimited personal time off (with an enforced 3 week minimum every year)
• 2x/year mental health Fridays to reset and recharge
• Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee
• $200/month health & wellness stipend to strengthen your body and/or mind
• $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)
• Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months
• Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries
• A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world

Company Overview