[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Applause provides software testing and UX research solutions. The Strategic Account Manager drives revenue growth across Fortune 100 accounts by developing strategic client relationships, winning new business, expanding existing accounts, and securing renewals.

Responsibilities

• Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts
• Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources
• Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
• Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
• Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present
• Sales Leadership – Strategic sales approach, creates value for clients and adds to the company’s capabilities and reputation
• Maintains a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations
• Assists clients in developing the business case and value proposition for proposed solutions when necessary
• Collaborates with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
• Tracks and maintains all prospect and client activity in Salesforce.com
• People Development – Contributes to the growth, development and positive experience of the sales team

Skills

• BA/BS Degree or equivalent business experience
• 8+years of Professional services, Managed services or solution sales experience
• Proven track record of successful customer engagements across a spectrum of enterprise-class verticals
• Demonstrated success selling to Fortune 100
• A strong foundation for strategic and tactical selling of a solution sale
• Excellent presentation and negotiation skills
• Motivated to advance growth in an entrepreneurial, rapidly growing company environment
• Strong preference for experience selling technology/ managed services

Benefits

• Latest collaboration and learning tools
• Opportunities for career advancement
• A flexible work environment with top talent from across the globe
• Exciting, hands-on projects providing exposure to well-known, global brands
• Structured onboarding
• In-house knowledge sessions
• Access to thousands of virtual courses available on demand
• Incorporate AI and other exciting technologies into your work to help you prioritize and boost productivity
• A supportive culture that emphasizes teamwork, innovation and transparency

Company Overview