Remote Position

[Remote] Field Operations Director

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. Coupa is hiring a Field Operations Director to serve as a strategic advisor and operational partner to senior sales leaders. The role drives revenue performance through go-to-market execution, planning and forecasting, performance metrics, reporting, process optimization, and sales tools.

Responsibilities

  • Act as the trusted advisor and partner to the business with credibility and influence from strategy to execution
  • Implement and execute the Coupa Revenue Operating Model
  • Provide leadership and counsel to sales leaders to implement objectives and cadences that appropriately reflect and drive our business goals
  • Drive territory planning and quota setting processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy
  • Develop and implement best-practices, processes, and cadences to establish quality, accuracy, and process consistency across reporting, forecasting, quota setting and management, and overall revenue process optimization while minimizing administrative overhead
  • Oversee the creation, accuracy, and efficient distribution of revenue metrics, reports, and other revenue related business intelligence essential to the organization
  • Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management
  • Build strong relationships across field leadership and other cross-functional departments to influence decision making, drive process optimization and overall revenue effectiveness
  • Mentor Revenue Operations team members and help build a high-performance culture

Skills

  • Strong executive presence and communication skills, and an ability to lead through influence and credibility across an organization
  • Solid leadership skills with the ability to act independently
  • Ability to manage and influence stakeholders
  • Strong understanding of the revenue process with the ability to translate that knowledge to other teams, including Revenue, IT, and other revenue support teams
  • Excellent analytical skills combined with strong problem solving and organization skills and a high attention to detail
  • Sharp business acumen and judgement, and strong project management skills
  • Ability to work in a fast-paced, collaborative environment
  • Results driven and naturally curious with an ability to motivate those around them
  • Bachelor's degree in Business-related discipline
  • 5-8 years of relevant experience in Revenue, Revenue operations, Sales Strategy or Business Operations
  • 5+ years of experience in the software industry and cloud platform businesses
  • Salesforce, Clari, Microsoft Excel, and other revenue analytics experience required
  • MBA and/or CPA an asset
  • Industry experience in B2B, HCM and/or SaaS technology an asset
  • Experience in Tableau or other data visualization tools an asset

Benefits

  • Remote work.
  • Two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September).
  • A paid day off on your birthday or another day of your choice within your birthday month.
  • 40 hours of paid VTO annually to support community initiatives and volunteer programs.
  • Free, confidential, 24/7/365 Employee Assistance Program counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
  • Zurich Travel Assist medical, safety, pre-trip planning, and emergency support during any business travel.
  • Generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.
  • Highly competitive, location-specific benefits packages tailored to your primary work location, including comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection.

Company Overview

  • Coupa is a cloud platform for business spend that offers a fully unified suite of financial applications for business spend management. It was founded in 2006, and is headquartered in Foster City, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.coupa.com.
  • Company H1B Sponsorship

  • Coupa has a track record of offering H1B sponsorships, with 24 in 2026, 41 in 2025, 40 in 2024, 43 in 2023, 73 in 2022, 62 in 2021, 40 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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