[Remote] Field Service Engineer - Data Center

Note: The job is a remote job and is open to candidates in USA. Hitachi Energy is seeking Field Service Engineers for Data Centers to play a vital role in transformer lifecycle management. The role involves delivering remote and on-site service, building customer relationships, and ensuring grid reliability and efficiency through technical support and project leadership.

Responsibilities

• Deliver remote and on-site service for installation, maintenance, and advanced support
• Install transformer hardware, sensors, and accessories
• Configure and validate physical communication connectivity
• Integrate and test transformer software, including firmware upgrades
• Serve as the on-site contact for customers and subcontractors
• Strategically assign tasks to reduce costs and project time
• Test SEL relays using Omicron relay test sets or equivalent
• Employ standard industrial communication protocols, including Modbus and BACnet
• Perform protection relay testing (such as SEL) at specified settings using an Omicron relay test set or comparable equipment
• Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Skills

• Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience
• Physically fit for duty and fieldwork
• Proficient in Microsoft Office tools
• Valid driver's license and ability to travel up to 85%
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
• Experience in data center fieldwork is a plus

Benefits

• Health Care – Medical, dental, vision, and more
• Employer-sponsored pension (401(k) Program) with generous company match and contribution
• Life/AD&D Insurance
• Disability insurance
• Legal, pet, auto, home, identity theft protection, special needs support, and adoption assistance
• Enhanced leave programs including FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday
• Employee Resource Groups (depending on location)
• Tuition reimbursement program
• On-demand learning platforms
• Sign-on bonus contingent upon successful completion of hiring process, completion of onboarding requirements, and execution of sign-on bonus agreement with terms and conditions

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