[Remote] Government Account Manager | US DOD | Virtual Job Details | Avaya

Note: The job is a remote job and is open to candidates in USA. Avaya is hiring a Government Account Manager to drive strategic growth across U.S. Department of Defense accounts, particularly the U.S. Army. The role develops executive relationships, wins and expands accounts, and positions Avaya’s secure communications portfolio for mission-critical operations.

Responsibilities

• Develop and execute strategic account plans to achieve revenue targets across assigned Department of Defense accounts, with a strong focus on U.S. Army customers and related defense organizations
• Build and maintain trusted relationships with senior leaders across the U.S. Army, Program Executive Offices (PEOs), acquisition organizations, Army CIO/G-6, NETCOM, defense agencies, and industry partners
• Identify, qualify, and close new business opportunities while expanding Avaya's footprint within existing DoD and Army accounts
• Position Avaya's secure communications portfolio, including FedRAMP IL2 and IL4 cloud voice, Unified Communications, Contact Center, and collaboration solutions
• Navigate complex federal procurement processes, including FAR/DFARS requirements and applicable contract vehicles
• Collaborate closely with Solution Engineering, Product Management, Contracts, Legal, Marketing, Customer Success, and Avaya's partner ecosystem to develop winning customer solutions
• Develop and execute account strategies aligned with Army and Department of Defense modernization initiatives, digital transformation, and mission objectives
• Maintain an accurate sales pipeline, opportunity forecasts, and executive account reviews using CRM tools
• Develop relationships with prime contractors, systems integrators, and channel partners supporting Army and Department of Defense programs
• Develop opportunities aligned with Army and DoD modernization priorities, budget cycles, acquisition strategies, and technology refresh initiatives
• Lead complex, multi-stakeholder sales pursuits from opportunity identification through contract award and deployment
• Represent Avaya at Army, Department of Defense, and federal industry conferences, customer engagements, and technology events
• Stay current on Army modernization priorities, federal technology initiatives, cybersecurity requirements, FedRAMP, Zero Trust, and evolving Department of Defense mission requirements

Skills

• 10+ years of successful CX/UC/CC technology sales experience supporting the U.S. Federal Government, with significant experience selling into the Department of Defense, U.S. Army, or other defense organizations
• Demonstrated success managing complex, strategic Army and Department of Defense accounts and consistently exceeding sales objectives
• Experience selling enterprise communications, Unified Communications, Contact Center, CCaaS, cloud, networking, cybersecurity, or mission-critical communications solutions
• Experience supporting DoD acquisition programs, modernization initiatives, and technology procurement strategies
• Strong understanding of FAR, DFARS, federal procurement processes, and government contract vehicles such as GSA MAS, NASA SEWP, and other acquisition vehicles
• Demonstrated success collaborating with federal systems integrators, channel partners, and prime contractors to develop and close complex opportunities
• Strong executive presence with exceptional communication, negotiation, presentation, and strategic account planning skills
• Self-motivated, highly collaborative, and driven to deliver measurable customer outcomes
• Bachelor degree or equivalent experience
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Existing relationships within the U.S. Army, Department of Defense, defense agencies, federal systems integrators, or strategic defense contractors are strongly preferred
• Working knowledge of FedRAMP cloud environments, including IL2 and IL4, is strongly preferred
• Active U.S. Secret security clearance or the ability to obtain and maintain one is preferred
• Master Degree is preferred

Benefits

• Remote position; can be based anywhere in the Midwest, Northeast, New England or Southeast.

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