[Remote] Senior Manager, Talent Operations & Strategy

Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Senior Manager to plan, execute, and improve colleague experience programs across Ventures, Experience & Technology. The role translates business needs into program plans and coordinates cross-functional teams, budgets, stakeholders, and analysis to deliver measurable talent outcomes.

Responsibilities

• Overseeing end to end program execution for colleague experience initiatives across Ventures, Experience & Technology, partnering with Centers of Excellence who own curriculum and content development
• Translating business needs and leadership priorities into clear, actionable program plans
• Establishing and motivating cross functional teams, ensuring clear roles, responsibilities, and timely communication
• Identifying potential risks and developing mitigation strategies, ensuring proactive management of challenges that may arise
• Facilitating regular stakeholder communication on program status, milestones, and issues
• Managing program budgets and tracking expenses to ensure financial objectives are met while making cost effective decisions
• Defining and tracking measures of success for each program, and incorporating lessons learned to enhance future programs
• Building and maintaining polished executive relationships with senior technology leaders, representing Talent Strategy with credibility and confidence
• Managing up and influencing senior stakeholders effectively, ensuring alignment
• Cultivating superior relationships across internal partners and external vendors and partners to support program delivery
• Directing analytical work by defining the questions and data needed, then applying strong analytical thinking to interpret and act on results
• Balancing strategic planning with hands on tactical execution

Skills

• 7+ years of experience in human resources, program management, or general business administration
• 3+ years of proven experience as a program manager, distinct from project management, in talent management, HR, or Learning and Development
• Demonstrated executive presence and comfort engaging with the senior most leaders in an organization
• Proven ability to manage up and influence senior stakeholders while maintaining strong working relationships
• Superior relationship building skills, both internally across cross functional teams and externally with partners and vendors
• Strong analytical and problem solving skills, including the ability to direct data analysis and interpret results to inform decisions
• Outstanding organizational skills and attention to detail, with the ability to manage multiple programs simultaneously
• Demonstrated ability to balance strategic thinking with tactical, hands on execution
• Ability to adapt to change, unforeseen challenges, and shifting priorities in a dynamic environment
• Strong negotiation skills to navigate conflicting priorities, resolve issues, and reach mutually beneficial agreements
• Excellent interpersonal and communication skills to collaborate with diverse stakeholders
• Bachelor's degree in Human Resources, Business Administration, or related discipline, or equivalent experience

Benefits

• Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range.
• Includes an award target in the company’s equity award program.
• Medical, dental, and vision coverage, based on eligibility.
• Paid time off, based on eligibility.
• Retirement savings options, based on eligibility.
• Wellness programs, based on eligibility.
• Other resources, based on eligibility.
• Remote work arrangement (Work at Home).

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