[Remote] Group Account Supervisor

Note: The job is a remote job and is open to candidates in USA. Heartbeat, a healthcare marketing and creative agency, is hiring a Group Account Supervisor to lead client relationships and account work. The role focuses on providing client leadership, delivering creative ideas, representing client needs internally, and growing client relationships.

Responsibilities

• Providing leadership and guidance to your clients while being engaged and passionate about delivering outstanding creative ideas
• Becoming an expert in our clients’ business and serve as the clear voice of the client within our company
• Ensuring that our clients are being well served, while simultaneously advancing our positioning and growing our client relationships

Skills

• Excellent written and oral communication skills
• Ability to give persuasive presentations that establish personal credibility
• Ability to manage multiple client contacts and maintain strong inter-agency relationships
• Ability to demonstrate exceptional team management skills
• Ability to learn quickly and handle multiple tasks
• Relentless attention to detail
• Technical concept understanding (web development, application development, databases)
• Across 7+ years of experience
• Interactive marketing
• The ability to rapidly grasp client marketing objectives
• The ability to rapidly grasp technical concepts
• The ability to manage Accounts with many moving parts
• Client management relationship skills
• The ability to manage and grow marquee accounts
• A knowledge of the pharmaceutical and healthcare industries (HCP and Med Ed)

Benefits

• Ability to work wherever (forever)
• Unlimited PTO
• Self-care stipends
• Selfie scavenger hunts and companywide bingo
• Affinity groups and cultural celebrations
• Medical coverage, dental, vision, disability, and 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off
• For regular roles: medical coverage, dental, vision, disability, 401k, and paid time off

Company Overview