Remote Position
[Remote] HealthCare Customer Service Representative - UMA
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. TTEC is hiring a remote HealthCare Customer Service Representative to support customers with healthcare-related inquiries. The role involves responding to incoming communications and researching answers to resolve customer issues while following HIPAA privacy guidelines.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer experience
Benefits
- Working remotely
- Performance bonus opportunities
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- Supportive of your career and professional development
- Individualized webcam-enabled engagement and coaching
- 1000s of free courses to support your career growth
Company Overview