Remote Position
[Remote] Principal Site Reliability Engineer, Platform Engineering: Dedicated
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. GitLab is hiring a Principal Engineer to shape GitLab Dedicated, its fully managed single-tenant SaaS offering. The role sets technical direction and leads platform transformation to scale isolated customer environments while strengthening reliability, security, compliance, and operational maturity.
Responsibilities
- Set technical direction for GitLab Dedicated, shaping architecture and platform strategy as we scale a growing fleet of isolated, single-tenant environments
- Lead platform transformations across resilience, failover, tenant orchestration, change management, self-service tooling, and platform integrations
- Drive scalable, modular architecture that aligns Dedicated with GitLab’s broader Cells strategy while preserving its security, isolation, and compliance requirements
- Strengthen service ownership and operational maturity, helping engineering teams build, operate, and improve the production systems they own
- Identify and address systemic reliability and scalability risks using production signals, incident patterns, and architectural insight
- Establish reusable platform patterns and automation that reduce operational toil and allow Dedicated to scale efficiently
- Lead complex technical decisions across teams, balancing reliability, security, cost, maintainability, and customer needs
- Advance engineering excellence across the organization through architectural leadership, mentorship, and influence with senior engineers and engineering leaders
Skills
- Deep expertise in Site Reliability, Platform, Infrastructure, or Backend Engineering, with experience designing and operating large-scale production systems
- Hands-on experience with cloud infrastructure, automation, observability, infrastructure as code, and modern production engineering practices
- Strong software engineering fundamentals, with experience building production systems or infrastructure tooling in languages such as Go, Ruby, Python, or similar
- Strong distributed systems and systems-design expertise, with sound judgment around reliability, failure isolation, scalability, and operational complexity
- A track record of technical leadership across multiple teams, setting direction and driving complex initiatives through influence
- Experience leading significant platform or infrastructure transformations, including modernization, modularization, or scaling systems through major growth
- Experience leading changes that improve how engineering teams own and operate production systems, strengthening reliability, operational readiness, and accountability at scale
- Exceptional technical communication and influence, with the ability to build alignment, mentor senior engineers, and guide complex architectural decisions
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Company Overview