[Remote] Human Resources Business Partner

Note: The job is a remote job and is open to candidates in USA. TransTrack Systems Inc. is hiring a Human Resources Business Partner to serve as a strategic advisor and coach to leaders and employees across TransTrack and Momentm. The role supports a broad range of HR functions, including employee relations, talent management, organizational design, workforce planning, learning and development, and compliance.

Responsibilities

• Serve as the subject matter expert on all Human Resources policies, including guidance, development, interpretation, and application across TransTrack and Momentm
• Act as a key strategic partner and trusted advisor to people leaders across both business units, demonstrating empathy and sound judgment across all aspects of HR: employee relations, talent management, organizational design, workforce planning, Leave of Absence benefits, and change management
• Champion a coaching culture — actively coach and develop people leaders and individual contributors at all levels, helping them grow professionally and navigate challenges with confidence
• Assist the Group VP, Human Resources with business unit restructures, organizational design initiatives, and workforce planning efforts for TransTrack and Momentm
• Manage and resolve complex employee relations issues, including conducting thorough, objective investigations and advising people leaders on sensitive matters (e.g., harassment, discrimination, performance management, and terminations)
• Promote a culture of diversity, equity, inclusion and belonging in the workplace
• Process and administer USA/CANADA employee leaves of absences (short-term disability, state leave, FMLA, etc.) while ensuring accuracy and compliance
• Support organizational change initiatives and HR-related projects, working cross-functionally as required
• Maintain in-depth knowledge of employment legislation and regulatory requirements to ensure compliance and mitigate legal risk (U.S. regulations required; Canadian knowledge is a plus)
• Partner with people leaders on talent management activities, including performance management, succession planning, and development planning for key talent
• Create and execute a business-wide training needs assessment; design, facilitate, and evaluate training programs for employees and people leaders across TransTrack and Momentm
• Provide expertise in employee engagement and development by establishing and updating programs, policies, procedures, and tools
• Collaborate with the broader HR Portfolio team to support HR projects, HRIS management, and continuous improvement initiatives
• Collaborate with the Talent Acquisition team to ensure effective and timely recruitment
• Build strong, collaborative relationships with people leaders and employees to improve engagement, morale, productivity, and retention
• Ensure adherence to internal policies, procedures, and documentation standards
• Other duties as assigned

Skills

• Strong business acumen and analytical skills, with the ability to design or improve HR processes and apply metrics to inform decisions
• Demonstrated empathy and emotional intelligence — the ability to connect with employees and leaders at all levels, understand their perspectives, and navigate sensitive situations with care and discretion
• Genuine passion for coaching and developing people, with a track record of helping employees and leaders grow across all levels of an organization
• Excellent consulting, influencing, and relationship-building skills; able to earn trust quickly and act as a credible strategic partner to senior leaders
• Strong understanding of U.S. employment law
• Strong technical acumen with experience supporting employees in software and hardware environments
• Ability to manage multiple priorities and complex projects using sound business judgment
• Excellent verbal and written communication skills
• Team-oriented, customer-focused mindset with a positive and professional attitude
• High level of integrity, adaptability, commitment, and performance standards
• Strong organizational, time management, and problem-solving skills
• Proficient in Microsoft Office Suite and related software(s)
• Minimum of four (4) years working knowledge of multiple human resource disciplines
• Progressive experience serving as an HR Generalist or HRBP, supporting people managers and employees across multiple HR disciplines
• Minimum of two (2) years' experience of working with HRIS systems to support employee data management, reporting and process improvements
• Experience supporting or leading talent management processes, including performance management cycles, succession planning and professional development planning
• Post-secondary education in the area of Human Resources, Business Administration, or related field and/or equivalent combination of education/experience. In lieu of degree, an additional 1 year in an HR related role will be accepted
• Canadian employment law knowledge is an asset
• Workday preferred
• Preference will be given to those with experience in supporting HR practices and compliance in both the US and Canadian employment environments
• Professional Human Resources (HR) Certification such as PHR or SPHR is preferred

Benefits

• Remote position that does require some travel

Company Overview