[Remote] Inside Sales Representative (SDR-to-Closer)

Note: The job is a remote job and is open to candidates in USA. The hiring company is not identified. The Inside Sales Representative will qualify inbound prospects, manage follow-ups, and advance opportunities through the sales process, with responsibilities expanding toward independently managing a pipeline and closing customers.

Responsibilities

• Respond promptly to inbound leads and engage prospects through phone and video conversations
• Qualify potential customers based on their needs, challenges, and suitability for the company's services
• Ask thoughtful questions to uncover pain points, understand business needs, and identify opportunities
• Determine which prospects are ready to move forward and which require additional nurturing
• Manage a high volume of inbound inquiries while maintaining responsiveness and conversation quality
• Schedule and coordinate sales conversations with the appropriate team members
• Ensure qualified prospects are properly advanced through the sales process
• Conduct high-volume prospect conversations with professionalism, confidence, and strong communication skills
• Explain the value of the company's services in a clear and compelling way
• Maintain consistent follow-up with interested prospects to keep opportunities moving
• Re-engage prospects who have not yet made a decision or need additional information
• Address initial questions and objections, identify concerns, and determine appropriate next steps
• Maintain momentum across multiple opportunities without allowing follow-ups to fall through the cracks
• Support existing sales representatives when inbound lead volume exceeds their capacity
• Maintain accurate CRM records, including prospect details, call notes, activities, follow-up dates, and opportunity status
• Track prospect interactions and ensure every opportunity has a clear next step
• Keep sales information organized and up to date
• Manage multiple active conversations and prioritize leads effectively
• Monitor individual sales activity and performance against agreed targets
• Identify opportunities to improve follow-up consistency, lead conversion, and pipeline management
• Taking greater ownership of qualified opportunities
• Conducting discovery and sales calls independently
• Presenting relevant solutions based on customer needs
• Handling objections and helping prospects make informed purchasing decisions
• Managing your own sales pipeline and progressing opportunities toward a close
• Taking responsibility for closing customers against agreed sales targets
• Continuously improving sales performance through coaching, feedback, and analysis of results

Skills

• At least 1–3+ years of experience in sales development, business development, inside sales, or a comparable customer-facing sales role
• Experience working in a high-volume sales environment with frequent prospect interactions
• Strong spoken and written English, with a confident and professional phone presence
• Experience qualifying prospects, asking discovery questions, and identifying customer needs or pain points
• Strong follow-up habits and the ability to manage multiple prospects and opportunities simultaneously
• Experience working toward sales quotas, conversion targets, activity metrics, or other measurable performance goals
• Experience using a CRM to track prospect information, sales activities, and follow-ups
• Strong organizational skills and attention to detail
• Ability to learn a new product, understand its value proposition, and communicate it effectively
• Self-motivated, competitive, coachable, and comfortable receiving feedback
• Able to work independently while collaborating with an existing sales team
• Comfortable working in a fast-moving environment where lead volume and priorities may change
• Based in the United States and available during U.S. business hours
• High-performing SDR or BDR looking for an opportunity to transition into a closing role
• Experience handling inbound leads and managing a high-velocity sales funnel
• Experience conducting discovery calls and consultative sales conversations
• Experience advancing opportunities, handling objections, or closing deals
• SaaS or technology-enabled services sales experience
• Experience selling to small and medium-sized businesses
• Healthcare technology sales experience
• Experience selling to specialized professional service providers
• Experience in businesses with short sales cycles and high lead volume
• A track record of meeting or exceeding sales targets

Benefits

• Remote work
• Coaching and feedback to improve sales performance

Company Overview