Remote Position
[Remote] KENTUCKY- Healthcare Customer Service Representative – TTEC Community Partners- 2025
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. TTEC is hiring a Healthcare Customer Service Representative to support customers with healthcare-related inquiries. The role involves answering incoming communications and researching issues to provide resolutions while following HIPAA patient privacy guidelines.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer experience
Benefits
- Performance bonus opportunities
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- Remote work in Kentucky
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- From your first day in training, through individualized webcam-enabled engagement and coaching
- 1000s of free courses to support your career growth
Company Overview