[Remote] Lead Engineer, Internal Tools & Business Systems

Note: The job is a remote job and is open to candidates in USA. Aquaria builds machines that make clean drinking water from air. The Lead Engineer, Internal Tools & Business Systems owns the internal tools, integrations, data flows, and development team supporting sales, operations, and customer success, while partnering with company leaders to set priorities and ensure the systems support business operations.

Responsibilities

• Partner with sales, operations, customer success, and RevOps to set priorities and turn their needs into a clear roadmap
• Build and maintain the internal tools these teams rely on every day, and drive adoption so the tools become how the work gets done
• Build and maintain the integrations and data pipelines that connect our SaaS tools, such as our CRM, phone, e-signature, and field service apps, and keep that data accurate and in sync
• Establish a single source of truth for core business data, such as customers, deals, installations, and payments
• Lead the developers on your team: scope the work, keep them unblocked, review their code, and hold a high bar for what ships
• Make build-versus-buy decisions, and manage the SaaS vendors and consultants behind our stack
• Own identity and access management across the company's software, including onboarding, offboarding, and credential hygiene
• Give teams, and the AI tools they use, secure and governed access to company data
• Set up monitoring and alerting for our pipelines and tools, and lead the response when something breaks
• Write and maintain documentation and runbooks for the systems you own
• Set realistic timelines, deliver against them, and flag risks early

Skills

• A track record of shipping production software that others relied on, as the primary engineer, including work from the past year
• Experience leading other engineers, including contractors: scoping work, reviewing code, and owning the result
• Daily, hands-on use of AI-assisted development
• Experience building integrations with third-party APIs, and data pipelines with data quality checks
• Comfort with relational databases, including writing queries to debug data issues across connected systems
• Experience migrating data from spreadsheets and legacy tools into a system of record
• Experience with access management and security practices for production systems
• Experience deploying, monitoring, and recovering production systems without data loss
• Strong written communication, and a track record of working with non-technical stakeholders and vendors
• Experience with any of the platforms we use:
• Data: Supabase, BigQuery, Fivetran
• Sales and Communication: HubSpot, Aircall, Salesmsg
• Operations and Field: Docusign, CompanyCam
• Prefer shipping a working version this week to a perfect one next month
• Turn ambiguous requests into a plan, a scope, and a date
• Notice problems before anyone reports them, and fix the root cause

Benefits

• Equity
• Health, dental, and vision insurance
• Unlimited PTO

Company Overview