Remote Lead Intake & Sales Specialist – High-Volume Calling – Home Care (Mexico / Philippines)
Location: Remote, Mexico or Philippines (Apploi branch location: San Antonio, TX)
Do you love the phone, a clear target, and pay that rises with your results? Right at Home South Texas is hiring one full-time Remote Lead Intake & Sales Specialist to own our lead follow-up for San Antonio and Corpus Christi, Texas.
The job in one line: call, text and email ~100 leads a day, understand what each family needs, confirm they can pay (private pay, VA, or long-term care insurance), and book the assessment our local directors close.
What you'll do:
- Speed wins: first call within minutes of a new lead arriving; relentless, kind follow-up until every lead is booked or closed out
- Qualify needs, hours, geography and decision-maker on every call
- Book assessments for James (Care Director) and Shema (Growth Director); confirm the day before; recover no-shows
- Work the older-lead list between new leads — reactivated families count the same
- Log everything in our CRM the same day and report dials, contacts, bookings and starts daily
Pay: $900 USD/month base + $50 USD for every assessment you book that turns into a signed client. No cap on the per-client bonus.
You need:
- Excellent English, spoken and written — confident and warm with American families on the phone
- Proven phone sales / appointment-setting experience and comfort with ~100 calls/day
- Full-time availability on U.S. Central hours; reliable computer, headset, internet and quiet workspace
- You are competitive, organised and honest about your numbers
Screener questions:
1. Are you in Mexico or the Philippines, and can you work U.S. Central hours full-time?
2. What is the most outbound calls you've made in a day, and what were you selling/booking?
3. Are you comfortable with pay that is base + per-client bonus, where the bonus depends on assessments that actually sign?
Excellent English, proven phone sales/appointment-setting experience, comfort with ~100 calls/day, full-time availability on U.S. Central hours, reliable computer/headset/internet/quiet workspace.
Key Responsibilities
- calling leads
- qualifying needs
- booking assessments
Skills & Tools
CRM
Job Details
- Category: Sales
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Mexico or Philippines
- Salary: USD 10,800 – 10,800 / year
- Languages: English
About Right at Home Southeast San Antonio
A home care franchise operator providing non-medical in-home care services. — Industry: Healthcare
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