[Remote] Lead Learning Experience Designer - Europe, APAC, Middle East (30 hours/week)

Note: The job is a remote job and is open to candidates in USA. General Assembly is hiring a Lead Learning Experience Designer to design, develop, and contextualize high-quality learning programs for enterprise, technical, and professional audiences. The role owns program design from discovery through delivery, creates practical and AI-enabled learning materials, enables instructors, and helps productize reusable learning components.

Responsibilities

• Serve as the Lead Learning Experience Designer for GA programs that may include AI, emerging technology, digital transformation, technical skills, leadership, role-based application, or workplace productivity components
• Own the complete Client-facing Design Process; requirements gathering, learning outcomes, project timelines, scope, resourcing, development plans, and content quality from discovery through delivery
• Partner with sales, product, client success, solutions, and delivery teams to identify client and learner needs and translate those needs into practical learning solutions
• Support pre-sales and client conversations by helping define skill needs, learner personas, program objectives, audience readiness, and recommended learning pathways
• Evaluate the tools, workflows, use cases, and workplace contexts most relevant to a client or learner audience, including AI tools where relevant, and determine how they should be represented in the learning experience
• Define clear learning outcomes that move learners from awareness to practical application, workflow improvement, productivity gains, behavior change, and responsible technology use
• Design and develop practical, instructor-led learning experiences for learners at varying levels of expertise, including programs where AI tools, workflows, or emerging technologies are central to the learner outcome
• Create instructor-led training materials, including slides, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, and practical workplace exercises
• Build learning experiences that help learners actively apply new skills in realistic workplace contexts, including the use of AI tools and platforms where relevant
• Design hands-on activities using current workplace and AI tools, such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, Midjourney, NotebookLM, or other tools relevant to enterprise learning
• Translate complex or technical concepts into structured, accessible, and engaging learning experiences in partnership with subject matter experts
• Curate, contextualize, and update content to reflect emerging industry trends, new tool capabilities, evolving best practices, accessibility expectations, and responsible use considerations
• Design structured learning pathways across levels of proficiency, including AI literacy, role-based application, technical skill development, workflow redesign, responsible technology use, and advanced concepts where appropriate
• Develop practical, interactive exercises such as tool walkthroughs, prompt refinement activities, workflow mapping, use case development, ethical decision-making scenarios, productivity tasks, coding challenges, technical labs, or real-world business simulations
• Ensure learning experiences are grounded in adult learning principles, learning science, accessibility, measurable learner outcomes, and practical transfer to the workplace
• Follow GA’s design and development standards, best practices, templates, QA processes, and productization expectations for core and customized curriculum
• Create, execute, and own the quality of project and program development timelines, deliverables, and required resources
• Onboard and project manage all resources required for program development, including SMEs, other LEDs or instructional designers, assessment specialists, instructors, vendors, contractors, and freelancers
• Develop instructor enablement materials to support live classroom training delivery, including facilitator guides, run-of-show documents, learner workbooks, real-world case studies, tool setup instructions, troubleshooting guidance, and activity facilitation notes
• Provide guidance to instructors on best practices for applied, interactive learning, including live tool demonstrations, coaching, discussion facilitation, learner support, applied exercises, and technology-supported problem solving
• Work closely with instructors, learning facilitators, and client teams to tailor learning programs for diverse audiences, including enterprise clients, startups, government organizations, technical teams, business leaders, and cross-functional employee populations
• Ensure instructors are equipped to deliver learning experiences confidently, accurately, consistently, and in alignment with GA’s instructional standards
• Collect, synthesize, and analyze data on learning impact to support continuous improvement, content refinement, learner outcomes, and program updates
• Where applicable, work with translation vendors and localization partners to adapt learning experiences for global audiences
• Lead conversations and workflows with product management and learning systems design teams to standardize reusable GA learning patterns, components, activities, templates, and program structures
• Contribute to the development of a scalable library of reusable GA learning components, including program structures, activities, assessments, facilitator resources, client-ready assets, and AI-enabled learning patterns where relevant
• Identify which custom learning materials can be converted into reusable product components or repeatable delivery models
• Support the evolution of GA’s learning portfolio by identifying emerging client needs, market shifts, tool trends, and opportunities for new or improved learning products

Skills

• 5+ years of experience in instructional design, learning experience design, curriculum design, or a related field, with significant experience creating instructor-led training content
• Demonstrated ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences
• Strong experience creating practical, outcome-driven learning materials, including slides, facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources
• Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners through a content development process
• Strong understanding of instructional design methodologies, including Bloom's Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles
• Ability to design for both technical and non-technical audiences, including leaders, business teams, functional teams, and technical practitioners
• Hands-on fluency with current AI tools and the ability to use those tools to design, prototype, evaluate, and improve learning experiences
• Demonstrated experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption
• Strong working knowledge of AI concepts, including generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI adoption
• Experience designing practical, hands-on learning activities that may include AI tools, labs, case studies, simulations, workflow exercises, or tool-based practice
• Experience collaborating with subject matter experts to translate complex concepts into structured, engaging, and accessible learning experiences
• Familiarity with LMS platforms, content management systems, and authoring tools
• Thrives in fast-paced, dynamic environments where priorities, tools, and client needs evolve quickly
• Passionate about helping diverse learners build practical, future-facing skills for the changing world of work
• Technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow, PyTorch, or similar frameworks
• Experience using GitHub or other technical collaboration tools
• Experience designing AI training labs, coding exercises, model-building workshops, or real-world AI case studies
• Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning environments
• Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner practice into course design
• Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI academies, technical academies, digital transformation programs, or role-based learning journeys
• Experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms

Benefits

• 100% remote

Company Overview

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