[Remote] Managed File transfer consultant

Note: The job is a remote job and is open to candidates in USA. Raas Infotek is recruiting for an unnamed client seeking a Senior Managed File Transfer (MFT) Engineer. The role focuses on administering and supporting enterprise MFT platforms, leading upgrades and migrations, automating operations, troubleshooting production issues, and guiding offshore teams.

Responsibilities

• Engineer, administer, maintain, and support enterprise Managed File Transfer platforms, primarily Axway SecureTransport 5.x
• Provide operational support for all MFT production incidents, service requests, problems, and technical tasks, ensuring timely troubleshooting and resolution
• Administer and support Axway Sentinel for monitoring and troubleshooting file transfer activities
• Lead and execute Axway SecureTransport platform upgrades, including planning, implementation, testing, troubleshooting, and post-upgrade validation
• Develop and implement automation solutions to reduce manual operational activities and improve the reliability and efficiency of MFT services
• Utilize Axway SecureTransport APIs for administration, integration, automation, monitoring, and operational activities
• Configure and troubleshoot secure file transfer protocols, including SFTP/SSH, FTPS, and HTTPS
• Perform detailed log analysis and troubleshooting, correlating events across MFT components, operating systems, networks, and applications to identify root causes
• Use Splunk for log searching, monitoring, troubleshooting, incident investigation, and operational analysis
• Support PGP encryption and decryption requirements, including troubleshooting encryption/decryption failures, key-related issues, and file-processing problems
• Participate in application and MFT platform migrations involving RHEL/Linux operating system upgrades, including migration planning, compatibility analysis, testing, implementation, and post-migration validation
• Troubleshoot end-to-end file transfer issues involving authentication, SSH keys, certificates, encryption, network connectivity, permissions, and application configurations
• Provide technical leadership and guidance to offshore engineering and support teams, including technical troubleshooting, knowledge sharing, and issue coordination
• Work closely with internal business units, application teams, infrastructure teams, security teams, and customers to implement and support file transfer requirements
• Participate in production incident management, problem management, and root cause analysis (RCA) for critical MFT issues
• Identify opportunities to improve platform stability, monitoring, automation, operational efficiency, and support processes
• Create and maintain technical documentation, operational procedures, troubleshooting guides, and knowledge articles

Skills

• 7–10 years of IT experience , with strong hands-on experience supporting enterprise Managed File Transfer platforms
• Strong expertise with Axway SecureTransport 5.x
• Hands-on knowledge of Axway Sentinel
• Strong knowledge of Axway SecureTransport architecture, administration, configuration, and troubleshooting
• Experience performing SecureTransport platform upgrades and migrations
• Strong understanding of secure file transfer protocols including SFTP/SSH, FTPS, and HTTPS
• Experience with Axway SecureTransport APIs and API-based administration or automation
• Strong knowledge of PGP encryption/decryption concepts, key management, and troubleshooting
• Strong knowledge of Linux/RHEL , including experience supporting application migrations or operating system upgrades
• Experience with Splunk and log analysis for troubleshooting production issues and monitoring file transfer environments
• Good working knowledge of AWS and the ability to troubleshoot cloud infrastructure, connectivity, storage, and application-related problems
• Experience with scripting and automation of operational and administrative activities
• Strong understanding of certificates, SSH keys, authentication methods, encryption, networking, and security concepts related to MFT
• Strong analytical and troubleshooting skills with the ability to independently resolve complex production issues
• Ability to act as a self-starter, take ownership, and drive technical issues through resolution
• Ability to lead and provide technical guidance to offshore teams
• Strong written and verbal communication skills with the ability to work effectively with both technical teams and business stakeholders
• Strong leadership qualities to lead a team and ensure smooth operations
• USC/GC- Only W2

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