[Remote] Manager, Software Engineering, Server

Note: The job is a remote job and is open to candidates in USA. Airlock Digital is hiring a hands-on engineering manager to lead its Server team and set the technical direction of its application-control platform. The role combines team leadership and development with hands-on engineering, secure and reliable delivery, and customer and production investigation.

Responsibilities

• Set the Airlock Digital Server's technical direction and turn product, security, and customer priorities into executable plans. Guide decisions about architecture, data integrity, system boundaries, asynchronous processing, external interfaces, authorization, performance, failure behavior, and backward compatibility
• Lead and develop a group of engineers across countries and career levels. Create an accountable, psychologically safe team through clear expectations, effective one-on-ones, candid feedback, career development, and support for hiring and onboarding
• Stay hands-on where it matters most through design and code reviews, critical implementation, complex debugging, incident response, and high-risk delivery decisions
• Evolve a mature codebase while balancing delivery with security, reliability, performance, maintainability, testability, and focused technical-debt reduction. Ensure deployments, migrations, upgrades, and rollbacks are safe in customer-managed environments
• Improve execution through clear priorities, realistic plans, early risk management, and consistent follow-through. Strengthen documentation, testing, delivery automation, observability, secure development, release readiness, production support, and responsible use of AI-assisted tools
• Lead challenging customer and production investigations across the application, data, background processing, integrations, upgrades, deployment environments, and server-agent interactions. Turn recurring failures into lasting improvements
• Partner with product management, QA, SRE, DevOps, security, support, cloud engineering, and endpoint teams to coordinate delivery, resolve dependencies, and improve customer outcomes

Skills

• 8+ years of experience designing, building, shipping, and sustaining complex server-side or enterprise software, with hands-on expertise in architecture, APIs, data access, background processing, automated testing, performance, and major upgrades
• Experience leading a mature product spanning multiple services, interfaces, data stores, and operational components, with a commitment to continuous learning and the ability to help the team grow and adapt as technologies and needs change. This includes improving testing, delivery automation, observability, and technical-debt management while continuing to deliver product improvements
• Strong knowledge of data modeling, indexing, query performance, migrations, data integrity, and high-volume operational data, plus asynchronous processing concepts such as concurrency, retries, idempotency, throughput, and recovery
• A record of building secure enterprise applications, with sound judgment about authentication, authorization, role-based access control, session management, encryption, secrets, input validation, API security, auditability, and sensitive customer data
• At least three years managing a small software engineering team, including coaching engineers at different career levels, delegation, performance feedback, career development, difficult conversations, hiring, and team health
• Principal-level technical leadership experience setting durable direction, resolving architectural tradeoffs, mentoring senior engineers, influencing beyond the immediate team, and aligning technical decisions with business and customer needs
• Clear written and verbal communication, sound judgment, and experience leading distributed teams. You can document decisions, explain technical tradeoffs, communicate risks early, and build alignment across engineering, product, customer-facing teams, and time zones
• Equivalent practical experience is welcome
• A bachelor's degree in computer science, software engineering, or a related field is preferred
• Professional experience with Ruby and Ruby on Rails in a mature server-side application, including supporting technologies such as Puma, Passenger, Jbuilder, Rack middleware, server-rendered views, JavaScript, or Tailwind CSS
• Experience developing Go services, command-line utilities, data-processing tools, or performance-sensitive components
• Experience with MongoDB or another document database, plus Redis or a background-job framework such as Resque
• Experience operating Linux applications and working with Docker or Podman, container images, system services, Nginx, shell scripting, RPM or DEB packaging, and appliance-style distribution
• Experience with application control, allowlisting, endpoint protection, EDR, anti-malware, software trust, application reputation, or another security product where secure failure behavior, auditability, reliability, and careful change management matter
• Familiarity with enterprise identity technologies such as SAML, LDAP, OAuth 2.0, Microsoft Entra ID, and Google authentication, plus secure APIs, webhooks, SIEM, and integrations with platforms such as Microsoft Graph, Jira, ServiceNow, Slack, or Microsoft Teams
• Experience with high-volume data ingestion, search, reporting, retention, backup and restore, or performance tuning for deployments supporting tens of thousands of endpoints, and with modernizing a long-lived codebase while continuing to serve customers

Benefits

• Medical, dental, and vision insurance (benefits vary by location and are available to eligible team members)
• 401K Plan with 4% Company Match (benefits vary by location and are available to eligible team members)
• Life and Disability Programs (benefits vary by location and are available to eligible team members)
• Paid Parental Leave (benefits vary by location and are available to eligible team members)
• Paid time off and Paid Holidays (benefits vary by location and are available to eligible team members)
• Volunteer and Birthday Time off (benefits vary by location and are available to eligible team members)
• Home Office Allowance (benefits vary by location and are available to eligible team members)
• Flexibility and trust

Company Overview