[Remote] Manager, Traveling Facilities Operations

Note: The job is a remote job and is open to candidates in USA. Cardinal Group Companies is hiring a Manager, Traveling Facilities Operations to oversee maintenance operations across assigned communities. The role focuses on maintaining property conditions, coordinating preventive maintenance and projects, supporting on-site maintenance teams, and ensuring safety and regulatory compliance.

Responsibilities

• Work with RM/PM, RFM, CMs, and MTL to select, place and train qualified maintenance personnel on-site
• Performs technical training for on-site maintenance personnel
• Follow up on company/owner maintenance objectives for each property in the assigned region
• Ensure selected vendors are approved through vendor credentialing
• Make routine inspections of communities to ensure compliance with company standards and review maintenance operations
• Perform community inspection during the final phase of building delivery to create a construction punch list in conjunction with site maintenance and construction teams
• Work with Community Managers, Maintenance staff, and Regional/Portfolio Manager, and Group Facilities Manager to identify and resolve any maintenance, design, installation, or repair-related items
• Participate in the planning and preparation of maintenance items, and capital improvements for annual budgets
• Analyze weekly reports on all maintenance-related expenses in assigned regions and recommend expense reduction initiatives
• Provide weekly updates on any maintenance-related issues on all assigned properties
• Act as liaison between upper management and site personnel
• Ensure that the communities are following all safety guidelines with respect to OSHA, EPA, REAC, Cardinal Risk Management procedures, and any local, state, or federal requirements, codes, or regulations
• Have constant knowledge regarding contracts and suppliers, their services, and goods
• Keep accurate records regarding preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase orders
• Work with all MTMs to maintain a schedule of maintenance on all equipment based on the manufacturer’s recommendations and operating manuals
• Assist Regional / Portfolio Managers, Community Managers, and Maintenance Supervisors with recruitment personnel
• Coordinate & conduct Regional Roundtables and conference calls with maintenance staff
• Analyze and monitor monthly Leonardo 24/7 inspections and reports
• Successfully lead on-site maintenance technicians using previous industry experience, communication skills, and customer service
• All responsibilities as associated with all facilities positions such as Lead to Porter
• Assist with advance repairs such as HVAC, Pools, Roofing, Boilers, Construction, etc
• Analyze and communicate with operation teams and managers about the assigned community’s features, productivity, and needed areas of support
• Advise supervisor of items needing attention in units, i.e. ripped carpet, door repair, etc
• Provide assistance with apartment turnovers as needed across multiple markets
• Communicate with the Maintenance Team Lead regarding any problems with maintenance or curb appeal that requires further attention
• Respond appropriately to emergencies, according to policies and procedures
• Contribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams to these changes
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Ensure understanding and compliance with all policies and procedures
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
• Participates in Cardinal U training as required and monitors onsite team progress
• Produce professional business writings, assessments, memos, and projects based on assignment findings

Skills

• 3-5 years of maintenance industry and property management experience
• Certifications: HVAC, EPA 608, and CPO
• Formal training or experience in the following areas: HVAC, carpentry, light plumbing work, light electrical work, painting, refurbishing, and cleaning, etc
• Ability to understand and carry out the industry-specific written and oral direction with a positive, innovative approach to problem-solving
• Independently perform as a project leader and team member
• Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow-through
• Excellent time management and organization skills
• A high school diploma or GED equivalent is preferred
• Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organization
• Advanced knowledge of property management software, including but not limited to Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace
• Ability to embody the Cardinal Culture and Cardinal Core Values every day

Benefits

• Bonus potential
• Eligible to participate in the company benefits plan
• Health, vision, dental, and pet insurance
• 401(k) retirement plan
• Student loan assistance
• Licensing and continuing education reimbursement
• Parental leave
• Housing allowances or gifts
• Remote work arrangement

Company Overview

Company H1B Sponsorship