[Remote] Marketing Operations & Program Coordinator

Note: The job is a remote job and is open to candidates in USA. Fridays Health is hiring a Marketing Operations & Program Coordinator to plan and coordinate work across its marketing organization. The role manages calendars, cross-functional workflows, promotion and launch readiness, documentation, and compliance checks so marketing initiatives are delivered predictably.

Responsibilities

• Own and maintain the master marketing calendar across all channels (paid, email, web, product, partnerships)
• Ensure all campaigns, promotions, and launches are planned months in advance with clear milestones, owners, and dependencies
• Partner with marketing leadership to translate annual and quarterly priorities into executable plans
• Identify timeline risks early and proactively resolve bottlenecks
• Act as the operational quarterback for marketing initiatives—from intake through launch
• Manage cross-functional workflows involving Creative, Legal, Clinical, Product, Engineering, CRM, and Media
• Ensure all creative requests, campaign briefs, and promotional plans are properly scoped, tracked, and approved
• Keep work moving forward without leadership needing to chase updates
• Coordinate all promotional campaigns end-to-end, including: offer documentation, promo code creation, asset requests and approvals, channel readiness across web, email, paid media, and CRM
• Ensure promotions are clearly documented and communicated to all stakeholders
• Serve as the operational hub during launches, ensuring nothing falls through the cracks
• Own day-to-day operation of Monday.com for the marketing team
• Build, maintain, and continuously improve workflows that increase visibility, accountability, and speed
• Maintain clear SOPs, process docs, and templates in Notion
• Help move the organization from reactive execution to predictable delivery
• Partner closely with Legal and Clinical teams to ensure marketing materials meet healthcare advertising and compliance standards
• Perform first-pass reviews to confirm required disclaimers, claims, and approvals are in place before launch
• Ensure final, approved versions are used across all channels

Skills

• 2–4 years of experience in marketing operations, program coordination, or project management
• Proven ability to manage complex, cross-functional initiatives
• Strong organizational, documentation, and communication skills
• Experience working in tools like Monday.com, Asana, Jira, or similar PM platforms
• Comfort operating in regulated or compliance-heavy environments
• Ability to manage multiple workstreams without dropping details
• Familiarity with performance marketing concepts and metrics
• Exposure to CRM, email marketing, or lifecycle campaigns
• Experience supporting high-growth or multi-channel marketing teams
• Experience in healthcare, telehealth, or other regulated industries

Benefits

• Health, dental, and vision insurance
• Flexible PTO
• Remote-first work environment
• Direct exposure to marketing leadership and company strategy
• A real opportunity to help shape how a scaling marketing org operates

Company Overview

Company H1B Sponsorship