[Remote] Monetization Operations Manager

Note: The job is a remote job and is open to candidates in USA. MyPrize is a social gaming and social markets platform. The Monetization Operations Manager oversees day-to-day in-game monetization and product initiative delivery, coordinating campaigns, pricing, promotions, launches, events, and live tests with Monetization & LiveOps, Product, and Engineering.

Responsibilities

• In-Game Monetization Operations: Prepare and execute flawless game releases while owning the operational setup for in-game monetization, liveops, and product initiatives. You will manage the Admin Tool for promotions, feature controls, pricing configurations, and audience segmentation
• Promotions, Events & Experiments: Coordinate the launch and ongoing operation of promotions, events, and live tests, ensuring each one runs smoothly
• AI-Enabled Workflows: Apply AI-powered tools in your day-to-day work to streamline execution, improve quality, and uncover new opportunities for innovation
• Campaign Configuration: Build and maintain campaigns in the Admin Tool, including the management of assets and pricing configurations
• Feature & Event Controls: Activate and deactivate game features and events in the Admin Tool based on approved plans and schedules
• Cross-Functional Collaboration: Partner closely with the Monetization & LiveOps, Product, and Engineering teams to support reliable execution
• Configuration Validation: Independently test and validate campaign configurations, confirming they function correctly in the live environment
• Daily Test Monitoring: Review active tests each day, identify irregularities, and escalate findings when needed
• Production Incident Response: Respond to live production issues as they occur, remaining composed under pressure while managing multiple priorities
• Urgent Issue Coverage: Remain available to assist with urgent operational issues outside standard working hours when necessary

Skills

• Experience in an operationally focused technical role, such as Operations, CRM, Technical Support, Systems Configuration, or Technical Project Management
• Exceptional attention to detail, paired with a reliable and organized approach and the ability to learn multiple systems quickly
• Strong troubleshooting instincts and a practical, solutions-oriented approach to solving problems
• Comfort adopting AI-enabled tools to improve productivity and the quality of your work
• An analytical mindset and confidence working with large or complex data sets
• A collaborative working style and the ability to build effective partnerships across teams
• A strong sense of ownership and a willingness to step beyond defined responsibilities to achieve results
• The ability to manage several projects at once without sacrificing accuracy, quality, or follow-through
• Experience in free-to-play gaming, livestreaming, daily fantasy sports, or social casino industries

Benefits

• Remote-first company with hybrid offices in NYC & Miami
• Equity
• 401K
• Comprehensive insurance plans: Health, Dental, and Vision
• Flexible Spending Account
• Flexible Vacation Policy

Company Overview