[Remote] Network and Computer System Administrator

Note: The job is a remote job and is open to candidates in USA. Planned Systems International (PSI) is an Enterprise IT services company supporting Federal Government organizations with secure software and infrastructure solutions. The Network and Computer System Administrator will administer, monitor, maintain, troubleshoot, and optimize enterprise infrastructure supporting the Department of Veterans Affairs, including Windows servers, networks, cloud and on-premises systems, applications, databases, storage, and security controls.

Responsibilities

• Administer, maintain, and support Microsoft Windows Server environments, including physical, virtual, cloud, and on-premises infrastructure
• Design and document system and subsystem configurations, network architectures, interfaces, security controls, disaster recovery strategies, and configuration management requirements
• Identify infrastructure capacity, performance, scalability, and availability requirements and provide recommendations for optimization
• Monitor system health, server performance, application availability, and operational status using enterprise monitoring tools, including Dynatrace and Splunk
• Configure and maintain monitoring dashboards, alerts, and performance metrics to proactively identify and resolve issues
• Install, configure, and maintain server operating systems, databases, enterprise applications, and supporting infrastructure components
• Implement infrastructure enhancements, software updates, Microsoft security patches, and server/database changes
• Perform system administration for Active Directory, including user accounts, security groups, distribution groups, and access management
• Install, manage, renew, and monitor server certificates and encryption services
• Support integration between enterprise applications, cloud platforms, mainframe systems, and other interconnected technologies
• Troubleshoot infrastructure, server, network, and application issues; perform root cause analysis and implement corrective actions
• Conduct automated, static, and dynamic security testing and support vulnerability remediation activities
• Manage server storage, file systems, backups, and disaster recovery capabilities
• Support performance, stress, and load testing activities to validate system stability and scalability
• Follow established Change Management and Configuration Management processes, prepare change requests, coordinate implementation activities, and document all environment and platform changes
• Provide technical analysis, architecture guidance, and subject matter expertise to support system design, modernization, and operational improvements
• Collaborate with VA stakeholders, cybersecurity teams, infrastructure engineers, application developers, and third-party vendors to support secure, reliable, and high-performing enterprise systems

Skills

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field
• Equivalent combination of education and directly related experience may be considered
• Eight (8) to fifteen (15) years of progressively responsible experience administering and supporting enterprise Windows server infrastructure, systems administration, and IT operations
• Experience administering Microsoft Windows Server environments, including Active Directory, virtualization, enterprise storage, cloud and on-premises infrastructure, and server performance optimization
• Experience supporting enterprise network and server operations, including system monitoring, incident response, vulnerability remediation, security patching, change management, and configuration management
• Experience using enterprise monitoring and diagnostic tools (such as Dynatrace, Splunk, or similar platforms) to monitor system health, analyze performance, troubleshoot complex infrastructure issues, and support high-availability production environments
• Experience working as a federal contractor or employee
• Experience working as a consultant, with an understanding of how to effectively manage and support government clients and stakeholders
• Experience with Jira or a comparable Agile requirements/development management tool
• Ability to schedule, organize, and facilitate executive-level virtual meetings and summarize outcomes
• Ability to self-organize, balance workload, complete tasks on time (without reminders), proactively seek out assignments, and offer improvements to client delivery
• Microsoft Windows Server
• MS Office (Word, Excel, PowerPoint, Outlook, Teams)
• MS SharePoint
• MS Visio
• Jira or comparable development management tool
• Experience working as a VA contractor or employee
• Experience with Jira or a comparable Agile requirements/development management tool
• Ability to effectively communicate in English, including talking and hearing
• Ability to operate productively in a fully remote work environment, including the ability to take meetings and phone calls from a quiet and private space during business hours
• Ability and willingness to actively participate in virtual meetings throughout most of the workday and be responsive to messages (MS Teams) and emails (MS Outlook) within reasonable timeframes set by the supervisor or client
• Ability to be responsive and working during Eastern time zone standard business hours (8:00am to 4:00pm EST)

Benefits

• Full-time, benefits-eligible employees receive paid leave.
• Options for employer-sponsored group medical, dental, and vision insurance.
• Options for employer-sponsored short-term and long-term disability insurance.
• Options for employer-sponsored life insurance and AD&D coverage.
• Options for employer-sponsored legal services, identity theft, and accident insurance.
• Flexible spending account and health savings account options offering pre-tax savings for qualified medical, dental, and vision expenses.
• Company-sponsored 401(k) retirement plan with an employer contribution match that is immediately vested.
• Professional courses, certifications, and tuition reimbursement programs.
• Fully remote work environment.

Company Overview