Remote Network Provider Data Analyst – Customer Service & Provider Data Management Specialist

About brighthush

At brighthush, we blend cutting‑edge technology, clinical expertise, and genuine compassion to help people recover from workplace injuries and auto accidents. Our mission is simple yet powerful: protect dreams and restore lives. Whether we’re supporting a Fortune 500 client or a local business, we deliver industry‑leading solutions that guide patients back to health and wellness. We’re a fast‑growing, purpose‑driven organization that values collaboration, innovation, and personal growth. Join us and become part of a team that makes a real difference every day.

Why This Role Matters

As a Network Provider Data Analyst, you will be the guardian of our provider database—ensuring that every clinician, facility, and group is accurately represented in our systems. Your work directly impacts reimbursement accuracy, patient access, and the overall quality of care we deliver. In a remote setting, you’ll have the flexibility to work from anywhere in the U.S., while still being an integral part of a high‑performing, cross‑functional team.

Key Responsibilities

• Maintain and update the provider data repository for all network providers, ensuring 100% data integrity.
• Verify that provider information—such as credentials, specialty, and billing codes—is accurate and compliant with payer requirements.
• Review system updates and data loads to confirm that new provider entries are correctly reflected across all platforms.
• Identify gaps or inconsistencies in data loads and collaborate with IT and data engineering teams to resolve them.
• Provide hands‑on support for baseline provider data transactions that cannot be automated due to system limitations or data quality issues.
• Conduct outreach to providers via phone, email, and fax to verify professional and facility details, ensuring timely resolution of discrepancies.
• Document all provider changes meticulously in multiple databases and maintain audit trails for compliance purposes.
• Research and compile provider group rosters in various formats (Word, Excel, PDF) to support data validation and reporting.
• Review bulk provider submissions from group practices, confirming accuracy before data is loaded into the system.
• Investigate data discrepancies, perform root‑cause analysis, and implement corrective actions to prevent recurrence.

Essential Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred).
• 1–2 years of experience in healthcare data management, provider data administration, or a related role.
• Strong understanding of healthcare provider networks, credentialing processes, and payer requirements.
• Proficiency in Microsoft Excel, including advanced functions, pivot tables, and data manipulation techniques.
• Excellent attention to detail and a commitment to data accuracy.
• Strong problem‑solving skills and the ability to work independently in a remote environment.
• Outstanding organizational and time‑management abilities.
• Effective communication skills—both written and verbal—to interact with providers and internal stakeholders.

Preferred Qualifications

• Experience with provider data management systems (e.g., Athenahealth, Epic, or similar platforms).
• Knowledge of healthcare reimbursement models, CPT/HCPCS coding, and payer credentialing workflows.
• Familiarity with data quality frameworks and data governance best practices.
• Previous experience in a remote or distributed team setting.
• Certifications in data management or healthcare informatics (e.g., CDMP, RHIA).

Skills & Competencies

• Analytical Thinking: Ability to dissect complex data sets and identify patterns or anomalies.
• Technical Proficiency: Comfortable navigating multiple database systems and data‑entry tools.
• Communication: Clear, concise, and professional in all interactions with providers and internal teams.
• Adaptability: Thrive in a fast‑changing environment and quickly learn new processes or technologies.
• Collaboration: Work effectively with cross‑functional teams—IT, finance, clinical, and operations—to achieve shared goals.
• Customer‑Centric Mindset: Understand the impact of accurate provider data on patient experience and satisfaction.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Network Provider Data Analyst, you’ll have access to:

• Structured onboarding and mentorship programs to accelerate your learning curve.
• Regular training sessions on the latest healthcare data standards, compliance regulations, and technology tools.
• Opportunities to cross‑train in related areas such as claims processing, clinical analytics, or data engineering.
• Clear career pathways—whether you aspire to become a Senior Data Analyst, a Data Governance Lead, or a Manager of Provider Services.
• Support for professional certifications and tuition reimbursement for relevant courses.

Work Environment & Culture

Our remote‑first culture empowers you to work from anywhere in the U.S., while still feeling connected to a vibrant, collaborative team. We value:

• Flexibility: Work hours that align with the Pacific Standard Time zone (8 am–5 pm) to support our client base.
• Transparency: Open communication channels, regular town‑halls, and a culture of feedback.
• Diversity & Inclusion: A commitment to building a workplace where every voice is heard and respected.
• Well‑being: Resources for mental, physical, and financial health—including wellness programs, counseling services, and financial planning tools.
• Innovation: A culture that encourages experimentation, continuous improvement, and the adoption of new technologies.

Compensation & Benefits

We offer a competitive hourly rate of $18.65–$25.00, adjusted for your experience, skills, and geographic market. In addition to base pay, you’ll receive a comprehensive benefits package that includes:

• Medical, Dental, and Vision insurance plans.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Life and Accidental Death & Dismemberment (AD&D) coverage.
• 401(k) retirement plan with company match.
• Tuition reimbursement for approved courses and certifications.
• Paid time off, holidays, and sick leave.
• Employee assistance programs and wellness incentives.

Equal Opportunity Employer

brighthush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates who may not meet every single qualification to apply—your unique perspective could be exactly what we need.

How to Apply

Ready to join a team that protects dreams and restores lives? Submit your application through our career portal or click the link below to apply directly:

We look forward to learning how your skills and passion can help us continue to deliver exceptional care and support to our patients and partners.