[Remote] Platform Engineer III

Note: The job is a remote job and is open to candidates in USA. Availity delivers revenue cycle and related business solutions for health care professionals. As a Platform Engineer III, you will manage and evolve the core integration platform of U.S. healthcare systems, focusing on API Gateway management and guiding junior engineers.

Responsibilities

• Manage and evolve our API Gateway integration platforms at enterprise scale
• Manage the tooling and support for intelligent automated integration with flexibility and reliability as your mission
• Analyze and refine API definition standards and drive support for innovation at scale in our API ecosystem
• Guide and mentor junior engineers while setting the bar for operational excellence
• Managing and advancing the API integration platforms and related infrastructure components, including software upgrades, performance monitoring, and application development team collaboration
• Helping lead platform enhancement efforts that enable flexible and secure integration between internal and external services
• Providing guidance and expertise for application service design, data and transaction workflows for scalability, reliability and extensibility
• Following infrastructure-as-code best practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency
• Driving operational excellence through on-call rotation support, thorough post-mortem investigation, and implementing solutions that improve resilience
• Performing unit testing and complex debugging, and identifying opportunities for automated testing where appropriate
• Performing analysis of technical feasibility and solution design, including estimation of work efforts, planning, and backlog organization
• Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption
• Helping set reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies
• Writing detailed technical documentation for systems, including architectural diagrams, and operational procedures for standardized actions used for maintenance and support

Skills

• Bachelor's degree in computer science or related field, or equivalent work experience
• 4-6 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments)
• 3+ years of experience in technical engineering efforts involving implementation and management of IT systems
• Hands-on experience with API Gateway management at scale
• Hands-on experience with HTTP integration and API authentication frameworks
• Hands-on experience with SSL certificates (validation, encryption, authentication, signature)
• Hands-on experience with Infrastructure as code (Terraform, Ansible, Helm) and AWS services (VPC, IAM, EC2, EKS, Istio)
• Hands-on experience with observability and monitoring tools (preferably Splunk, New Relic)
• Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals
• Ability to lead and guide technical teams
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• SaaS experience supporting large-scale, mission-critical systems
• Familiarity with API management and gateway software (preferably Tyk) and COTS (commercial off-the-shelf) product management
• Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets)
• Experience with scripting/programming (Go, JavaScript, Python, etc.)

Benefits

• Generous HSA company contribution
• Healthcare, vision, dental benefits
• 401k match program (available on day one)
• Unlimited PTO for salaried associates + 9 paid holidays
• Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits
• Reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Education reimbursement
• Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
• Opportunities to volunteer their time and funds to engage community partner organizations’ campaigns
• Availity bonus structure

Company Overview