[Remote] Post Vehicle Recovery Administrative Assistant - Remote

Note: The job is a remote job and is open to candidates in USA. Secure Collateral Management, Inc., a repossession forwarding division of Motorola Solutions, is hiring a Post Vehicle Recovery Administrative Assistant. The role processes recovery assignments and service completions, and coordinates the release of lender assets while communicating with banks and field agents.

Responsibilities

• This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service
• Utilize client/lender databases, if applies, to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Follow through and ownership of work to completion required

Skills

• 1 year of remote work experience is required
• Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills
• Experience handling escalations
• Excellent customer service and communication skills
• Ability to work independently as well as within a team
• Seeking candidate with strong computer skills and internet savvy
• Microsoft Office and Google Suite product experience
• 40 wpm minimum
• Minimum 2 years customer service experience
• High School Diploma or G.E.D
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Previous collection, repossession or automotive industry experience
• 1 Year of experience in the Repossession industry

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• Fully remote position (1 year of remote work experience is required)

Company Overview