[Remote] Principal Project Manager

Note: The job is a remote job and is open to candidates in USA. Aurigo Software Technologies develops an AI-native capital program management platform for infrastructure organizations. The Principal Project Manager leads enterprise software implementations from planning through go-live and adoption, owns senior client relationships and engagement outcomes, and supports account growth, project governance, risk management, and team development.

Responsibilities

• Lead enterprise implementations, owning outcomes end-to-end — from project management planning through go-live and adoption
• Serve as the senior leadership-level point of contact for clients, building the kind of trusted relationships with project sponsors and stakeholders that drive renewals, expansion, and referenceability
• Step into an Engagement Manager role as needed — collaborating to ensure overall account health, commercial strategy, and cross-project alignment
• Represent Aurigo in steering committees, executive business reviews, and escalations, balancing profitability with customer outcomes
• Act decisively under uncertainty — escalating cross-team, contractual, or company-wide risks. Partner across delivery, support, and sales as one team — owning the customer relationship holistically, not just the individual project
• Drive the customer to leverage platform configuration over customization; personally defend customization decisions with a clear, outcomes-based business case
• Identify and support expansion and renewal opportunities. Partnering with sales on commercial strategy and the statement of work
• Identify, negotiate, and document change orders, and own risk management and escalation for high visibility engagements
• Provide concise, decision-ready status reporting to internal leadership and client executives — calibrated to what each audience needs to know and decide
• Lead project teams distributed across multiple locations, ensuring project documentation, milestones, and risks stay visible and current
• Coach and mentor Senior Project Managers and Project Managers, raising the bar for the broader PM organization
• Ensure project documentation is completed and signed off by customers at each milestone

Skills

• Minimum 7 years of progressive project/program management experience implementing enterprise systems, with budgets over $3M
• Minimum 10 years in IT consulting focused on enterprise applications, including experience in an engagement or account management capacity
• Demonstrated executive presence — comfortable leading conversations with executive leadership teams and senior government officials
• Proven experience running engagement management or account leadership responsibilities alongside or in place of direct project delivery
• Track record of managing multiple concurrent projects or a portfolio of client engagements
• Experience mentoring and developing project managers
• Demonstrated predisposition to action and calm under pressure; enterprising, self-driven, with a proven track record of uncompromising quality
• Experience managing project teams comprised of remote and onsite staff
• Exceptional written and verbal communication skills, calibrated for executive audiences
• Experience as the primary customer relationship owner throughout the full software engagement lifecycle
• Experience implementing SaaS software, leading subject matter experts, project managers, and client leadership through the system adoption process
• Bachelor's degree in Engineering, IT, or Business
• MBA a plus
• PMP, PgMP or CSM preferred
• Background in transportation system construction, CIP Planning, Portfolio and Project Management, Construction Management, or Asset Management strongly preferred
• Demonstrated experience executing and renewing contracts strongly preferred

Benefits

• Work Mode: Hybrid (Austin) or Remote (Anywhere in the US)

Company Overview

Company H1B Sponsorship