[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Modern Campus is seeking a Product Manager for its Lifelong Learning product team. The role owns product strategy, roadmap, discovery, and delivery while partnering cross-functionally to improve learner experience, registrations, and institutional efficiency. It also supports product performance, growth, and commercial outcomes in higher education.

Responsibilities

• Own the strategy, roadmap, priorities, and outcomes for an assigned product area
• Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities
• Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency
• Develop business cases and recommendations that balance customer impact, market opportunity, investment, and delivery complexity
• Conduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis
• Validate problems and solutions using qualitative and quantitative insights
• Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes
• Stay informed on industry trends and evolving learner needs within higher education and professional learning
• Define, maintain, and prioritize the product backlog to ensure alignment with strategic objectives
• Create and manage product requirements, user stories, acceptance criteria, and release plans
• Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions
• Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle
• Balance competing priorities while making thoughtful, data-informed decisions
• Define product goals, KPIs, success metrics, and adoption targets
• Monitor product performance and continuously optimize based on customer feedback and business results
• Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end customer experience
• Support pricing, packaging, positioning, and go-to-market planning initiatives
• Serve as the voice of the customer and subject matter expert for assigned product areas
• Communicate product direction, trade-offs, risks, and outcomes to stakeholders across the organization
• Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams
• Contribute to a culture of continuous improvement, innovation, experimentation, and accountability

Skills

• Bachelor's degree in business, Computer Science, Engineering, Information Systems, or a related field, or an equivalent combination of education and experience
• 7-10+ years of experience in Product Management, Product Ownership, Business Analysis, SaaS product development, or a related discipline
• Demonstrated experience managing products, features, or complex capabilities from discovery through launch and ongoing optimization
• Experience working in Agile product development environments
• Strong customer discovery, analytical thinking, problem-solving, and prioritization skills
• Ability to connect customer and market needs to measurable business outcomes
• Excellent written, verbal, and presentation communication skills
• Proven ability to influence cross-functional teams and drive outcomes without direct authority
• Experience making strategic trade-off decisions in a dynamic, fast-paced environment
• Demonstrated interest in AI, automation, analytics, and emerging technologies
• Experience in higher education technology, EdTech, enterprise SaaS, or other complex B2B software environments
• Experience launching, managing, or enhancing AI-powered products and features
• Knowledge of product analytics tools and experimentation methodologies
• Experience using customer feedback, market research, and product usage data to guide decision-making
• Familiarity with product-led growth strategies, customer adoption programs, and customer enablement initiatives
• Understanding of responsible AI principles, accessibility standards, privacy regulations, and data security best practices
• Certified Scrum Product Owner (CSPO) or comparable Agile/Product Management certification
• Experience supporting lifelong learning, workforce development, continuing education, professional education, or learner engagement solutions

Company Overview

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