Remote Position

[Remote] Product Manager

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. Universal Background Screening is hiring a Product Manager to own core products end to end and help shape and launch new capabilities. The role translates complex customer and business problems into product direction and works cross-functionally to deliver and improve compliance-focused workforce products and workflows.

Responsibilities

  • Own product areas from discovery through launch, iteration, and ongoing improvement
  • Translate ambiguous customer and business problems into clear product requirements, priorities, and roadmaps
  • Work closely with engineering and design throughout the product development lifecycle
  • Partner with operations, compliance, sales, customer success, and other stakeholders to understand workflows and identify opportunities for improvement
  • Define product requirements, user stories, acceptance criteria, and success metrics
  • Make thoughtful tradeoffs across customer experience, compliance requirements, technical constraints, operational complexity, and business impact
  • Use customer feedback, product data, and operational insights to guide product decisions
  • Identify opportunities to apply AI, automation, and intelligent workflows to customer-facing products and internal processes
  • Develop a strong understanding of APIs, integrations, data flows, and system dependencies to work effectively with engineering
  • Support product launches and ensure cross-functional teams understand what is changing, why it matters, and how it should be used

Skills

  • 3+ years of experience in product management or a closely related product role
  • Experience owning software products or major product features from discovery through launch
  • Strong ability to break down complex or ambiguous problems into structured product decisions and executable plans
  • Experience working closely with software engineering teams
  • Strong written and verbal communication skills
  • Ability to work effectively across technical, operational, and business teams
  • Experience using customer feedback, data, and qualitative research to inform product decisions
  • Strong attention to detail and comfort working in complex, regulated, or operationally intensive environments
  • Experience in HR technology, background screening, identity verification, credentialing, compliance technology, or occupational health screening
  • Experience with applicant tracking systems, HRIS platforms, or other workforce technology
  • Experience with APIs, integrations, workflow automation, or technically complex B2B SaaS products
  • Experience building or launching AI-enabled, automation-focused, or agentic products
  • Experience working in regulated industries or with products that require careful handling of compliance and policy requirements
  • Experience partnering closely with operations teams and improving workflows with high levels of manual complexity
  • Familiarity with product analytics, experimentation, and defining measurable product outcomes

Company Overview

  • Universal Background Screening is a human resources company that provides drug testing and occupational health services. It was founded in 1972, and is headquartered in Phoenix, Arizona, USA, with a workforce of 201-500 employees. Its website is http://universalbackground.com.
  • Company H1B Sponsorship

  • Universal Background Screening has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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