Remote Position
[Remote] Product Manager, Community Support
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Airbnb is hiring a Product Manager for its Community Support team to represent users and build a differentiated service experience. The role leads product vision, strategy, and roadmaps, translates feedback into features, and coordinates cross-functional teams to launch products and communicate their value.
Responsibilities
- Develop and maintain a product vision, strategy, and roadmap for differentiated service
- Synthesize feedback and translate it into product features
- Develop a public facing messaging and narrative
- Align product teams and cross functional partners
- Make judgements and prioritization decisions that are in the best interests of our users
- Efficiently execute to ship products and deliver impact for our business and users
Skills
- Bachelor's degree or equivalent combination of education and progressive experience
- 8+ years of product management experience
- Experience creating product messaging and delivering to customers and the media
- Demonstrated inbound and subject matter expertise
- Be able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life
- Demonstrated track record of product leadership in a cross functional environment
- Built and scaled global consumer products and ecosystems that people love
- Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment
- Experience working on consumer products with a financial component
- A strong ability to effectively use data and perform business analysis to support product strategy/decisions
Benefits
- May be eligible for bonus.
- May be eligible for equity.
- May be eligible for benefits.
- May be eligible for Employee Travel Credits.
- US - Remote Eligible; the role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. You must live in a state where Airbnb, Inc. has a registered entity.
Company Overview
Company H1B Sponsorship