[Remote] Representative - Inside Sales

Note: The job is a remote job and is open to candidates in USA. Wesco is hiring a Representative - Inside Sales to increase sales of its products and services by engaging existing customers, developing sales opportunities, and providing a satisfying buying experience. The role manages orders and quotations, identifies opportunities to grow accounts, and collaborates with outside sales to meet goals.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts
• Identifies ways for continuous improvement of processes
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification
• Reports industry trends, competitive pricing and customer feedback to management

Skills

• High School Degree or Equivalent required
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Bachelors' degree preferred

Benefits

• Opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.
• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents.
• For eligible employees, benefits may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Remote work arrangement

Company Overview

Company H1B Sponsorship