[Remote] Robotic Clinical Specialist (Orange County CA)

Note: The job is a remote job and is open to candidates in USA. Medtronic is hiring a Robotic Clinical Specialist to integrate its HUGO™ RAS system into hospitals and support the development or expansion of robotic surgery programs. The role coordinates stakeholder engagement, surgeon and staff training, operating room preparation, technology adoption, and program milestone tracking.

Responsibilities

• Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track
• Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
• Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
• Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
• Utilize change management techniques to engage clinical stakeholders and attain buy-in
• Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
• Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system
• Track milestones to demonstrate the value delivered for the pilot site
• This is a fully remote role. It will be required to travel thought the country >75%

Skills

• A valid driver's license is essential for this role
• Bachelor's Degree with 2 years of clinical, sales or related experience OR Advanced Degree with 0 years of related experience
• Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
• 12-18+ months clinical selling experience in an operating room environment
• Knowledge and experience of operating rooms and surgery procedures
• Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery
• Understanding the impact of quality and regulatory requirements
• Strong and demonstrable project management skills
• Ability to integrate a customer team and coach it to continuously improve its performance
• Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people
• Strong analytical, excellent interpersonal and research skills
• Familiarity with hospital workflows and the ability to navigate complex healthcare environments
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders
• Proven track record of successfully managing multiple projects simultaneously

Benefits

• Fully remote role (must reside within the territory and travel throughout the country >75%).
• Sales Incentive Plan (SIP), with the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• For regular employees working 20+ hours per week: health, dental and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance/reimbursement; and Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan plus employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement (subject to IRS earning minimums); and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Temporary employees: paid sick time as required under applicable state law, and Employee Stock Purchase Plan.

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