[Remote] Sales Development Representative - Americas

Note: The job is a remote job and is open to candidates in USA. Imagicle is hiring a Sales Development Representative for the Americas to convert marketing-generated demand into qualified sales pipeline. The role manages and qualifies inbound leads, conducts discovery conversations, generates outbound opportunities, and collaborates with Sales and Marketing to build pipeline and meet targets.

Responsibilities

• Manage and qualify inbound leads generated through marketing campaigns, demo requests, content downloads, webinars, and events
• Conduct discovery calls to understand customer needsidentify the right Imagicle use case, and assess fit against our Ideal Customer Profile (ICP)
• Generate new opportunities through targeted outbound prospecting using email, phone, LinkedIn, and account research
• Collaborate closely with Sales and Marketing to maximize pipeline generation and optimize lead qualification strategies
• Build and nurture a healthy pipeline by engaging high-potential prospects and converting marketing-generated demand into Sales Accepted Opportunities
• Track, analyze, and report on key performance metrics to measure effectiveness and identify opportunities for continuous improvement
• Continuously test and improve outreach sequences, messaging, and targeting based on performance data and customer feedback
• Meet quarterly targets for for Sales Accepted Opportunities (SAOs) and pipeline generation

Skills

• Bachelor's degree or equivalent experience
• Strong listening, presentation, and relationship-building skills
• Excellent written and verbal communication skills in English
• Ability to confidently conduct qualification and discovery conversations (by phone or in person)
• Analytical mindset with a passion for testing, learning, and optimizing outreach strategies
• Proactive approach and a collaborative spirit, especially when working with the Marketing and Sales teams to find strategies and solutions
• Ability to multi-task, prioritize, and manage time effectively
• Spanish is a plus
• Curious about the Unified Communications, Contact Center, AI voice/CX (Microsoft Teams, Cisco, Webex)
• Good knowledge of written and spoken Spanish
• Experience working with CRM platforms such as Salesforce or HubSpot (preferred)

Benefits

• Incentive plan
• Full benefits (Health, Vision, Dental) effective from day one covered at 100%
• 10 vacation days, 10 National Holidays days, 5 personal/sick days
• Flexible PTO plan
• Partially remote work arrangement
• Innovative working Cloud tools, to collaborate everywhere.

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