[Remote] Sales Development Team Lead

Note: The job is a remote job and is open to candidates in USA. Fieldwire by Hilti is hiring a Sales Development Team Lead to provide day-to-day leadership, coaching, and operational support for its SDR organization. The role focuses on developing SDR skills, reinforcing established sales processes, supporting daily team execution, and helping onboard and ramp new hires.

Responsibilities

• Conduct regular live call shadows with SDRs
• Coach cold calling, discovery, objection handling, qualification, and demo booking skills
• Reinforce CHAMP methodology and discovery standards
• Identify individual and team-wide coaching opportunities
• Share successful calls, messaging, and best practices across the team
• Partner with the SDR Manager to develop targeted coaching plans when performance gaps are identified
• Salesforce opportunity and activity hygiene
• CHAMP note quality
• Groove/cadence execution
• Lead management
• Reinforcing inbound and outbound processes established by leadership
• Answering day-to-day rep questions
• Helping SDRs troubleshoot prospecting challenges
• Supporting outbound Power Hours and call blocks
• Reinforcing priorities communicated by the SDR Manager
• Recognizing strong performance and sharing team wins
• Helping maintain accountability and team engagement
• Serving as an escalation point when SDRs need immediate assistance
• Systems/process training
• Salesforce workflow training
• Call shadowing
• CHAMP certification
• Cold-call certification
• Competitor/battle-card reinforcement
• Providing additional support during ramp

Skills

• 3+ years of experience as a quota carrier in sales or business development
• Coachable, curious, and motivated by results
• Strong communication skills – written and verbal
• Comfortable working in a fast-paced, metrics-driven environment
• Experience with outbound sales tools (Gong, 6Sense, Salesforce) a plus
• Interest in construction tech or SaaS is a bonus

Benefits

• You may be eligible for a compensation variable bonus which can range up to $35,100.00 - $42,900.00
• This role is fully remote within the United States.

Company Overview

Company H1B Sponsorship