[Remote] Senior Corporate Counsel – Legal Transactions

Note: The job is a remote job and is open to candidates in USA. Five9 is seeking an experienced commercial attorney for its in-house Transactions Legal Team. The role supports revenue growth by drafting, reviewing, and negotiating complex commercial agreements and advising on legal risks in collaboration with Sales and cross-functional teams.

Responsibilities

• Draft, review, and negotiate a broad range of commercial agreements, including master services, data processing, partner and reseller, business associate, vendor, end user license, confidentiality, and service level agreements
• Prime complex legal transactions with a variety of customers and partners of different scales and sizes, across verticals such as retail, insurance, finance, and healthcare
• Advise internal stakeholders on liability, AI and data use, data privacy, cybersecurity, and regulatory compliance considerations within commercial agreements
• Partner closely with Sales, Operations, Product, Compliance, Procurement, and Finance teams to successfully close customer and partner transactions
• Identify legal risks and provide balanced, pragmatic solutions that support business objectives while managing legal risk in a high-pressure, high-growth environment
• Assist in the development, maintenance, and continuous improvement of contract templates, negotiation playbooks, frequently asked questions, and scalable legal processes that improve efficiency and accelerate deal velocity

Skills

• Juris Doctor (JD) from an accredited law school
• Active membership in good standing with at least one U.S. state bar
• 7+ years of combined of law firm and in-house legal department experience
• 4+ years of in-house experience drafting and negotiating complex agreements in a high pressure technology sales environment
• Significant experience with negotiating SaaS, cloud, and other technology agreements
• Experience addressing issues in telecommunications, data privacy, AI, cybersecurity, and regulatory compliance
• Experience managing multiple projects and negotiations simultaneously in a fast-paced demanding environment
• Strong commercial judgment and ability to balance legal risk with business objectives
• The ideal candidate has strong commercial judgment, is energetic and highly organized, and thrives in a demanding, high volume sales environment without sacrificing quality
• You will have a demonstrated ability to build strong working relationships and experience advising and negotiating issues related to data privacy, liability, security, compliance, and emerging AI technologies
• An excellent work ethic, drafting abilities, and interpersonal skills are essential, along with the ability to manage competing priorities
• A collaborative, solutions-oriented mindset, and the ability to work effectively within a team environment
• The ability to translate complex legal and regulatory requirements into practical and actionable business guidance
• Comfort navigating emerging legal and compliance issues, particularly those related to AI
• A proactive approach to building relationships with internal clients
• Experience supporting product teams with AI-enabled and data-driven technology products, features, and use
• Familiarity with data privacy and regulatory frameworks relevant to enterprise SaaS platforms, including HIPAA, GDPR, SOC 2, and U.S. privacy laws (e.g., CCPA/CPRA)
• Working knowledge of standard business processes for cloud companies, including go-to-market strategy, customer experience management, and finance processes
• Proficiency improving contract lifecycle management and legal operations within high-growth technology companies

Benefits

• Annual performance bonus, stock, and/or other applicable incentive compensation plans may also be included in the total compensation package.
• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion and shares a high portion of the dependent cost.
• Short & Long-Term Disability
• Basic Life Insurance
• 401k saving plan with employer matching
• Access to an innovative mental health support platform offering personalized care and resources, including therapy, coaching, and self-guided mindfulness exercises, for all covered employees and their covered dependents.
• Generous employee stock purchase plan
• Paid Time Off
• Company paid holidays
• Paid volunteer hours
• 12 weeks paid parental leave
• Hybrid work: 3 days a week (Tuesday, Wednesday, Thursday) in the San Ramon office is required.
• The opportunity to join a collaborative and business-focused legal team.
• The ability to shape legal strategy for emerging technologies in AI, data governance, and CCaaS transactions.

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