[Remote] Senior Corporate Counsel – Legal Transactions

Note: The job is a remote job and is open to candidates in USA. Five9 is hiring a Senior Corporate Counsel to support its Legal and Compliance team. The role negotiates complex customer and partner transactions for Five9’s cloud contact center and AI products, advises business teams on deal-related legal issues, and develops contract templates and playbooks.

Responsibilities

• Draft, review, and negotiate master services, data processing, partner and reseller, business associate, end user license, service level, and confidentiality agreements
• Lead complex deals with customers and partners of every size, from mid-market accounts to large global enterprises
• Advise Sales, Product, Partner team, Sales Operations, Compliance, Procurement, and Finance on legal and business issues and address data use, privacy, cybersecurity, AI, and regulatory questions that arise in deals
• Offer practical solutions that protect the company and keep deals moving in a high-pressure, high-growth environment
• Build and refine contract templates, negotiation playbooks, and frequently asked questions that raise deal velocity across the team

Skills

• Juris Doctor from an accredited law school and active membership in good standing with at least one U.S. state bar
• 7+ years of combined law firm and in-house experience
• 4+ years in-house drafting and negotiating complex technology agreements in a fast sales environment
• Experience negotiating SaaS, cloud, and other technology agreements
• Experience addressing data privacy issues in commercial contracts
• Experience negotiating AI-related contract terms, such as data use and training rights, output ownership, and AI regulatory compliance
• Experience managing multiple negotiations and projects at once in a fast-paced environment
• Strong commercial judgment, with the ability to balance legal risk against business goals
• You are an excellent drafter and negotiator, organized, energetic, and good at building trust with internal clients
• You can turn complex legal and regulatory requirements into clear business guidance, and you stay calm and precise when volume is high
• Experience with telecommunications, cybersecurity and regulatory compliance issues in commercial contracts
• Experience supporting product teams on AI-enabled and data-driven features
• Familiarity with HIPAA, GDPR, SOC 2, and U.S. privacy laws such as CCPA and CPRA
• Working knowledge of cloud company business processes, including go-to-market, customer experience, and finance
• Experience improving contract lifecycle management and legal operations at a high-growth technology company
• Comfort using AI tools to speed up contract drafting, review, and negotiation

Benefits

• Hybrid or remote arrangements will be considered for the right candidate. Hybrid employees work in the San Ramon/Dallas office three days a week (Tuesday through Thursday).
• Annual performance bonus, stock, and/or other applicable incentive compensation plans may be included in the total compensation package.
• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion and shares a high portion of the dependent cost.
• Short & Long-Term Disability
• Basic Life Insurance
• 401k saving plan with employer matching
• Access to an innovative mental health support platform offering personalized care and resources, including therapy, coaching and self-guided mindfulness exercises, for all covered employees and their covered dependents.
• Generous employee stock purchase plan
• Paid Time Off
• Company paid holidays
• Paid volunteer hours
• 12 weeks paid parental leave

Company Overview