[Remote] Senior Direct, Technology Product Management - Enterprise Applications

Note: The job is a remote job and is open to candidates in USA. JLL is hiring a Product Manager for its Enterprise Applications ecosystem within the Corporate Finance Technology team. The role owns product strategy and delivery for treasury, procurement, vendor management, and ERP integrations, while improving system performance, integration health, and business user experience.

Responsibilities

• Drive product strategy across the full lifecycle of the Enterprise Applications portfolio, from initial definition to end of use, ensuring requirements are met and delivered effectively
• Direct those involved in the design, modification and evaluation of all phases of specific products or group of products, providing insights and guidance to drive optimal solutions with clearly defined benefits
• Promote use of new technologies and industry-leading trends. Select, develop and evaluate personnel to ensure the efficient operation of the function
• Manage efforts with Product Managers and Production Support staff to achieve strategic goals. Ensure the team is focused on supporting the current state whilst delivering on requirements and initiatives
• Embrace the JLL "Accelerate 2030" strategy with particular focus on "Unlock Platform Excellence" & "Outpace through data and AI"
• Deliver the approved 3-year Enterprise Applications strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions
• Provide product expertise and develop strong working relationships with Treasury, Procurement, Finance, and business partners
• Manage Enterprise Applications robustness ensuring timely resolution of priority issues
• Responsible for establishing a comprehensive performance management framework of Enterprise Applications portfolio, providing actionable insights into integration health, data quality, system connectivity, issue resolution, and business value, enabling proactive decision-making for stakeholders
• Create awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutions
• Experience with Sarbanes-Oxley compliance and audit requirements for financial system workflows
• Collaborate with Treasury, Procurement, Finance, and business teams to uncover needs and shape them into detailed functional specifications that guide system enhancements
• Drive consistency across Enterprise Applications solutions by establishing and enforcing common design standards, reusable patterns, and best practices across the portfolio
• Perform gap analysis to evaluate current system capabilities and identify solutions through configuration, customization, or new functionality
• Analyze the technical and business impact of proposed changes to ensure compatibility with existing systems and workflows
• Support the rollout of new modules and features across multiple business units and geographic regions
• Develop and maintain functional specifications, system documentation, and process guides that serve as the authoritative reference for all Enterprise Applications
• Identify opportunities to streamline business processes through system configuration and automation
• Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies
• Ensure deliverables are completed on schedule and with minimal errors post-deployment
• Interface with software vendors and third-party partners to coordinate technical activities and support

Skills

• 10+ years of experience supporting Enterprise Applications, ideally in the real estate or a similar service industry
• Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field
• Deep functional knowledge of Treasury Management Systems and bank connectivity standards (MT940, CAMT, XML v3)
• Experience with Procurement and Vendor Management platforms
• Strong knowledge of ERP systems (PeopleSoft, Oracle, SAP, or similar) with understanding of integration architectures
• Proven ability to work under pressure, manage complex projects, and deliver results
• Experience supporting at least one global Enterprise Application rollout
• Excellent communication and presentation skills
• Candidates must be authorized to work in the United States without sponsorship
• Certifications in Treasury Management Systems, Procurement platforms, or relevant Enterprise Applications
• Oracle Accreditations
• Experience with process automation tools and emerging technologies such as GenAI applications
• Understanding of regional ERP systems and multi-system integration landscapes
• Knowledge of global compliance requirements for financial and procurement systems

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Remote work – Chicago, IL and San Francisco, CA

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