[Remote] Senior Director, Americas Carrier Operations

Note: The job is a remote job and is open to candidates in USA. Cisco is hiring an Area Sales Leader / Senior Director to unify and scale its go-to-market strategy across US Carrier Operations, Canada, and LATAM Service Provider accounts. The role leads a 37-person sales organization, governs multi-year business planning, aligns Cisco’s technology portfolio with customer capital planning, and drives bookings and architectural penetration across the Americas.

Responsibilities

• As the Area Sales Leader / Senior Director, you will unify and scale our go-to-market strategy across US Carrier Operations, Canada, and LATAM Service Provider accounts
• You will build and govern a single, integrated multi-year carrier strategy, owning the 12-to-24+ month business plan and the 18-to-36 month long-range outlook
• Leading a sales organization of 37 professionals, you will align Cisco’s vertical technology stack with customer capital planning cycles while leveraging AI for sales productivity gains and operational scale
• Success in this role is defined by achieving annual bookings quotas of $500M+ and driving architectural penetration across the Americas theater

Skills

• Bachelor's degree in Business, Computer Science, Electrical Engineering, or a related field AND 12+ years of progressive experience in technology sales and sales leadership; OR Master's degree (MBA or technical discipline) AND 10+ years of progressive experience in technology sales and sales leadership
• 4+ years of direct experience managing people managers (leader of leaders) within a technology sales or go-to-market organization
• Sales leadership experience in Telecommunications and Service Provider infrastructure domains (including IP Routing, Optical Networking, Metro Ethernet, Backhaul, or Carrier Transport)
• Experience managing revenue or bookings portfolios of $100M+ annually
• Experience negotiating multi-year framework agreements and enterprise software contracts with C-suite/EVP executives
• Commercial understanding of Routed Optical Networking (RON), Silicon One architectures, 5G transport, and IP-over-DWDM
• Experience leveraging AI tools and sales intelligence platforms to drive productivity gains, accelerate pipeline velocity, and optimize go-to-market workflows
• Experience leading distributed sales teams across US regional carrier, Canadian, and Latin American telecommunications markets
• Track record partnering with carrier product teams to scale managed enterprise/B2B service offerings
• Experience deploying structured sales qualification frameworks (e.g., MEDDPICC) and multi-year capacity modeling
• Demonstrated commitment to building diverse leadership benches and mentoring emerging sales managers

Benefits

• U.S. employees, subject to Cisco’s plan eligibility rules: medical, dental and vision insurance
• U.S. employees, subject to Cisco’s plan eligibility rules: a 401(k) plan with a Cisco matching contribution
• U.S. employees, subject to Cisco’s plan eligibility rules: paid parental leave
• U.S. employees, subject to Cisco’s plan eligibility rules: short- and long-term disability coverage
• U.S. employees, subject to Cisco’s plan eligibility rules: basic life insurance
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees, subject to Cisco’s policies: 10 paid holidays per full calendar year
• U.S. employees, subject to Cisco’s policies: 1 floating holiday for non-exempt employees
• U.S. employees, subject to Cisco’s policies: 1 paid day off for the employee’s birthday
• U.S. employees, subject to Cisco’s policies: paid year-end holiday shutdown
• U.S. employees, subject to Cisco’s policies: 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees: 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period for full-time employees
• Exempt employees: Cisco’s flexible vacation time off program, with no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations
• U.S. employees, subject to Cisco’s policies: 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• U.S. employees: additional paid time away may be requested to deal with critical or emergency issues for family members
• U.S. employees: optional 10 paid days per full calendar year to volunteer
• Employees on sales plans: performance-based incentive pay on top of base salary, split between quota and non-quota components and subject to the applicable Cisco plan
• Remote work arrangement

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