[Remote] Senior Director, Restaurant Sales and Services

Note: The job is a remote job and is open to candidates in USA. OpenTable is a restaurant technology company that helps restaurants thrive and enables diners to discover and book restaurants. The Senior Director, Restaurant Sales and Services will lead the US Growth sales organization, driving restaurant acquisition, revenue growth, account retention, and customer experience. The role also involves developing sales leadership teams, optimizing resources through data analysis, and partnering cross-functionally on pricing and corporate strategies.

Responsibilities

• Drive revenue growth, customer acquisition, and account retention across US Growth business with full P&L responsibility and a generalist mindset
• Develop, mentor, and nurture a high-performing, dispersed team of Directors and District Managers who lead pre and post-sales teams in a hybrid sales model
• Source and implement technology-driven innovations to continuously improve the sales process and customer experience from pre-sale to post-sale
• Provide strategic cross-departmental leadership by partnering with Product, Marketing, Finance, and Operations to influence corporate initiatives and pricing strategies
• Utilize deep data analysis and sales modeling to draw actionable insights, optimize resource allocation, and adapt tactical plans for scalable growth
• Represent the organization as an industry leader and primary point of escalation for high-value accounts, navigating complex market dynamics and competitive threats

Skills

• 10+ years of sales leadership experience as a Sr. Director or Director, building and leading business development teams or running business units
• Proven track record of consistent sales success managing complex, high-value sales cycles with key or national accounts in a fast-paced technology, SaaS, or start-up environment
• Deep understanding of the restaurant industry and customer trends, with the ability to translate market dynamics into tactical business plans
• Advanced analytical and strategic skills with a demonstrated ability in data-driven decision modeling, financial forecasting, and P&L management
• Excellent written and verbal communication skills
• Master of Business Administration (MBA) or equivalent practical experience
• Proven ability to lead with an entrepreneurial spirit, fostering a positive, autonomous, and accountable team environment
• Experience navigating unstructured environments while maintaining a focus on continuous improvement and scaling operations
• High degree of emotional intelligence and adaptability to resolve conflicts, foster team motivation, and drive cross-functional alignment

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave benefits
• Eligible to be considered for an annual equity grant
• Quarterly sales bonus

Company Overview

Company H1B Sponsorship