[Remote] Senior Enablement Analyst

Note: The job is a remote job and is open to candidates in USA. Truveta is hiring a Senior Enablement Analyst to help customers turn complex healthcare data products into practical, high-value workflows. The role develops customer-facing enablement materials, supports analytics and machine learning use cases, and partners with customer and internal teams to improve adoption.

Responsibilities

• Develop customer-facing enablement content, including notebooks, guides, FAQs, slide decks, and walkthroughs
• Facilitate large exports of omni-model data to customer environments
• Help customers understand the data model, including clinical, administrative, notes, and imaging tables and how they relate to one another
• Explain de-identification concepts, quasi-identifiers, and privacy considerations in a way that is practical for customer workflows
• Support customers using data for analytics, patient journey analysis, and predictive modeling using machine learning
• Create examples and best-practice materials that show how to structure cohorts, link tables, and validate outputs
• Partner with internal teams to identify common customer questions, gaps, and opportunities for improved documentation
• Translate technical product behavior into clear customer messaging, especially around profiles, date handling, suppression logic, and ML readiness
• Monitor customer needs and recommend enablement strategies that improve adoption and reduce friction
• Contribute to a scalable library of reusable enablement assets for technical users
• Contribute to internal customer analytics assets, creating dashboards, models, forecasting to support post sales operations and enablement (Customer Health Score, Platform Adoption, ect...)

Skills

• Experience in customer enablement, solutions consulting, analytics, or data science
• Strong ability to explain complex technical concepts in plain language
• Comfort working with notebooks, data dictionaries, SQL, Python, or similar analytical tools
• Experience supporting technical customers in building analytics or ML workflows using omni-modal data
• Strong collaboration, organization, and communication skills
• Customer-first mindset
• Clear and concise communicator
• Detail-oriented and reliable
• Comfortable with ambiguity
• Able to turn technical complexity into practical guidance
• Proactive about identifying customer blockers before they become problems
• All applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time
• Familiarity with healthcare data, EHR data, and images strongly preferred
• Experience with patient journey analysis, clinical data modeling, or omni-modal data
• Familiarity with imaging metadata and how it connects to clinical records
• Background in supporting enterprise or strategic customers with technical enablement
• Experience creating customer-facing materials for highly technical audiences

Benefits

• The role is hybrid with working-from-anywhere flexibility; in-person attendance is required at least once per year for an onsite meeting.
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person)
• Eligible for stock options

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