Remote Position
[Remote] Senior Full Stack Software Engineer: Developer Relations
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Jack Henry is seeking a Senior Full Stack Software Engineer to lead the development, architecture, and evolution of its developer portal, jackhenry.dev. The role focuses on building developer-facing tools and experiences, improving API adoption and onboarding, and ensuring the portal’s performance, reliability, and security.
Responsibilities
- Serve as the Senior Engineer for jackhenry.dev, responsible for the platform's architecture, performance, reliability, and long-term strategic direction
- Design and evolve a scalable developer portal that delivers a best-in-class experience for external developers consuming Jack Henry APIs and platforms
- Lead the implementation of new portal capabilities, developer tools, workflows, and integrations that improve developer adoption and engagement
- Drive continuous improvements to developer onboarding, API discoverability, self-service functionality, documentation experiences, and technical resources
- Monitor platform health and usage metrics, leveraging developer feedback and analytics to identify opportunities for optimization and enhancement
- Ensure the platform meets enterprise requirements for security, authentication, authorization, compliance, and data protection
- May perform other job duties as assigned
Skills
- A minimum of 6 years of experience in software engineering
- A minimum of 3 years in full-stack software development
- Must be proficient with JavaScript/Typescript
- Hands-on use of AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot) in day-to-day workflows
- Bachelor's degree in Computer Science
- Demonstrated ability to organize and structure complex technical content (information architecture/content modeling)
- Experience building or supporting developer-facing products, developer experience platforms, developer portals, API platforms, technical documentation systems, or developer education platforms
- Experience improving developer documentation for usability, clarity, and navigation
- Experience developing technical documentation for engineers or developers
Benefits
- Remote work within the United States, except California.
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