[Remote] Senior Manager, Speciality / Ancillary Products

Note: The job is a remote job and is open to candidates in USA. Oscar Health is hiring a Senior Manager to lead the strategy, design, execution, and performance of its ancillary insurance portfolio, primarily dental and vision. The role owns the products’ end-to-end lifecycle across the individual market, including vendor implementation, regulatory execution, and post-launch optimization.

Responsibilities

• In partnership with leader, drives the ancillary product strategy and roadmap across dental, vision and other ancillary offerings (e.g. hearing, fitness, over the counter benefits, wellness and other insurance add-on products)
• Owns the full end-to-end lifecycle of ancillary products, including dental and vision insurance offerings, from ideation and benefit design through launch, performance management, and ongoing optimization
• Build and manage business cases for new and existing products, including financial modeling, membership projections, and ongoing performance tracking against goals
• Analyze product performance using financial and membership metrics to forecast results, identify risks and opportunities, and inform decision-making
• Lead benefit design for ancillary products, including augmenting existing offerings, remediating underperforming designs, and introducing new benefit structures for specific consumer populations, based on performance, member needs, and market dynamics
• Contribute to annual planning, roadmap development, and prioritization for ancillary products
• Business lead for end to end implementation of ancillary vendors, serving as the primary product DRI and escalation point for dental and vision vendors and provide oversight for ancillary vendors
• Define and manage vendor requirements, SLAs, KPIs and performance scorecards
• Partner with procurement, legal and compliance on vendor selection, contracting, renewals and performance governance
• Drive timely issue resolution and root cause remediation with vendors to prevent repeat issues
• Serves as a member of the Joint Operating Committee (JOC) for ancillary products, in partnership with Network, and leadership, including agenda setting, performance reviews, issue tracking, and follow-through on commitments
• Identify risks, gaps, and opportunities across benefit design, product performance, and execution, including recommendation of corrective actions
• Partner with Actuarial and Finance teams to evaluate pricing, unit economics, and profitability tradeoffs, to inform benefit and portfolio decisions
• Collaborate with Regulatory and Legal teams to ensure ancillary products comply with federal and state requirements and are filed, updated, and approved as needed
• Oversee ancillary product QA, attestations and final sign off prior to filing submissions
• Ensure compliance with all applicable laws, regulations, and internal governance standards
• Act as the single accountable product owner for ancillary benefits- coordinating across teams
• Translate vendor capabilities and regulatory constraints into clear product requirements
• Influence senior leaders with clear data-driven recommendations and risk assessments
• Develop and maintain regular performance reporting and product look-backs, assessing financial, operational, clinical, and member experience outcomes
• Use analytics and business intelligence tools (e.g., Looker) to pull, analyze, and interpret data related to utilization, cost, engagement, retention, and vendor performance
• Carry forward learnings to future cycles to improve scalability, reduce risk and enhance member outcomes
• Leverage enrollment, utilization, cost, quality and vendor performance data to inform ancillary product strategy
• Identify trends and risks early and proactively adjust product or vendor strategies
• *Compliance with all applicable laws and regulations*
• Other duties as assigned

Skills

• 6+ years of experience developing, managing, or supporting commercial insurance products, with direct ownership of ancillary (dental, vision, supplemental health) offerings, with Strong understanding of regulatory requirements impacting ancillary benefits
• 5+ years of expertise in Dental and Vision product design and vendor implementation
• 4+ years of Proven experience managing delegated vendors and complex operational partnerships
• 4 + years experience with ACA, including individual market place and small group products
• 3+ years of experience with product lifecycle management for ancillary offerings
• 3+  years experience making data-driven decision and using business intelligence tools to analyze product performance
• Bachelor's degree in business, healthcare, analytics, or related field
• Experience with ancillary insurance products (e.g., dental, vision, supplemental benefits)
• Proficiency with business intelligence tools, experience with SQL, Excel, or similar tools
• Experience supporting or participating in Joint Operating Committee or vendor governance forums

Benefits

• Remote / work-from-home role; you must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia.
• Unlimited vacation program
• Annual performance bonuses
• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements

Company Overview

Company H1B Sponsorship