[Remote] Senior Operations Business Partner - AMER Expansion

Note: The job is a remote job and is open to candidates in USA. Autodesk is hiring a Senior Operations Business Partner to support its AMER Expansion business. The role partners with sales leadership to diagnose and resolve operational issues, run business rhythms, contribute field insights to planning, and inform decisions across Revenue Operations and supporting teams.

Responsibilities

• Get into the details of how the AMER Expansion business operates, understand the sales process, execution gaps, and friction points at the ground level
• Diagnose operational problems, talk to the field, develop a clear point of view, and drive toward a solution, engaging or escalating to the right teams when needed
• Identify patterns across field conversations, business performance, and stakeholder input to surface operational issues and opportunities
• Reframe ambiguous problems into clear, solvable questions and work across stakeholders to drive alignment and resolution
• Own operational issues through resolution, doing the work directly where appropriate and partnering across Revenue Operations, Marketing, Customer Success, IT and Finance where broader support is needed
• Build and run the operational rhythms that keep the AMER Expansion business on track, including status reviews, issue tracking, escalation loops, and field feedback channels
• Develop the business case for changes needed in the field, pressure-test the logic, gather relevant input, and bring forward clear recommendations
• Help prioritize field requests based on business impact and enterprise priorities, escalating broader tradeoffs when needed
• Bring the AMER Expansion field perspective into annual planning, segmentation, coverage model changes, and policy development
• Identify and synthesize patterns from the AMER field that may have broader implications for Global Expansion programs and priorities
• Prepare operational context and insights for leadership reviews, helping translate business performance and field input into a clear narrative

Skills

• 7+ years in Revenue Operations, Sales Operations, Business Operations, or a related business partner role, preferably within an enterprise technology company
• Experience partnering with Sales leaders in an embedded, field-facing capacity
• Understanding of expansion sales, or other complex sales motions
• Strong problem-solving orientation, with the ability to diagnose operational friction, identify root causes, and drive cross-functional resolution
• Proficiency with Salesforce and sales and operational tooling; comfortable using data to understand business performance and identify where further investigation is needed
• Ability to get things done across functions without direct authority, working effectively across Strategy & Operations, Marketing, Customer Success, and Finance
• Strong communicator who can translate operational complexity into clear insights and recommendations for field and operations stakeholders

Benefits

• Health and financial benefits
• Time away
• Everyday wellness
• May include annual cash bonuses
• May include stock grants

Company Overview

Company H1B Sponsorship