[Remote] Senior People Operations Partner

Note: The job is a remote job and is open to candidates in USA. Nearmap is a property intelligence company using aerial imagery, AI-driven analytics, and geospatial tools. The Senior People Operations Partner will build and scale global People Operations, improve employee experiences and processes, and lead HR technology, automation, and cross-functional initiatives.

Responsibilities

• Own onboarding, employee changes, promotions, transfers, leaves and offboarding processes
• Partner with HR Business Partners, Payroll, Talent Acquisition, Finance, IT and Legal to resolve escalations and deliver accurate, timely service
• Maintain consistent global processes while accommodating local requirements across the US, Australia, Canada and Poland
• Serve as a functional expert in UKG Ready, including workflows, reporting, configuration support, data quality and adoption
• Identify opportunities to eliminate manual touchpoints, streamline approvals and expand employee and manager self-service
• Use AI tools to automate manual, repetitive People Operations work such as case triage, document and data processing, employee inquiries and reporting, improving speed, accuracy and the internal customer experience
• Evaluate, pilot and roll out AI-enabled workflows and assistants, with appropriate data privacy, security and human-review controls, and measure their impact on efficiency and employee experience
• Translate business needs into scalable system solutions; support testing, implementation, documentation and change management
• Design and document standard operating procedures, ownership models, service standards and knowledge resources
• Analyze recurring issues, identify root causes and implement sustainable process improvements
• Simplify complex People processes into clear guidance and intuitive employee experiences
• Conduct audits and reconciliations; maintain accurate employee records and appropriate confidentiality controls
• Support internal and external audits, compliance reviews and reporting
• Track operational metrics such as completion time, data accuracy, self-service adoption and employee experience
• Lead cross-functional People Operations projects from discovery to launch, including milestones, risks and stakeholder alignment
• Influence partners through clear communication and practical recommendations
• Act as a subject matter expert and mentor to colleagues without direct people-management accountability

Benefits

• 4 extra "YOU" days off each year—take a break, no questions asked!
• Company-sponsored volunteering days to give back.
• Generous parental leave policies for growing families.
• Work from Overseas Policy - explore the world in the approved list of cities while you work!
• Discounted Private Health Insurance plans.
• A Nearmap subscription (naturally!).
• Remote work

Company Overview