Remote Position

[Remote] Senior Product Marketing Manager, AI

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Triple Whale is hiring a Senior Product Marketing Manager, AI to shape how the market understands Moby and connect its technology to customer value and differentiation. The role owns Moby’s positioning, messaging, competitive intelligence, and content while partnering across product, engineering, sales, growth, and other teams.

Responsibilities

  • Own Moby’s positioning, messaging, and value propositions. Develop a clear point of view that connects AI technology to practical customer outcomes and meaningful differentiation
  • Build consensus with executive leadership, Product Management, and other key stakeholders, driving the business toward a shared position and consistent messaging
  • Use customer interviews, sales conversations, and win/loss insights to refine use cases and routinely update messaging as customer needs and the market evolve
  • Own competitive intelligence for alternative AI solutions in the market, including general-purpose tools and industry-specific products
  • Evaluate those products directly, track their capabilities and claims, and turn findings into clear recommendations for Moby’s positioning and product direction
  • Put competitive intelligence to work across go-to-market teams through enablement, battlecards, and practical guidance for customer conversations and campaigns. Drive adoption and use team feedback to improve how that intelligence is applied
  • Be a public face and evangelist for Triple Whale’s AI capabilities, showing customers what’s possible through demos, video, events, and thought leadership
  • Partner with Content and Social to develop AI-first campaigns that make our capabilities tangible and connect them to customer needs
  • Own and create sales collateral, including pitch decks, one-pagers, battlecards, product explainers, demo narratives, and objection-handling materials. Keep it current, credible, and useful
  • Create presentations, graphics, and scripts for audio and video that make Moby’s value clear and engaging
  • Work with Product and Engineering to understand capabilities, validate claims, and connect technical decisions to customer value
  • Partner with Sales and Customer Success to understand customer needs, test narratives, and improve the usefulness of sales materials
  • Partner with Growth to build feedback loops around customer acquisition, activation, and adoption. Share customer insights, competitive intelligence, and campaign learnings to understand what’s working. Use those insights to strengthen positioning, messaging, and enablement across teams
  • Collaborate with Brand, creative teams, the launch lead, and channel teams to bring a consistent product story to market
  • Bring customer and competitive insight to executive leadership, with clear points of view and recommendations

Skills

  • A strong record in B2B product marketing, with ownership of messaging, positioning, competitive intelligence, and sales enablement for complex technology products
  • Direct experience marketing AI products or working at an AI company
  • Deep, current understanding of AI, informed by hands-on use and evaluation of AI products. You understand how models and agents use context and tools, where they create value, and their limitations
  • An AI-first mentality in how you work, using AI to research, create, and improve workflows while applying sound judgment to the results
  • The technical fluency to work closely with Product and Engineering, evaluate competing claims, and explain complex ideas simply to business audiences
  • Excellent writing and visual storytelling. You can create strong decks and collateral yourself and shape a clear story across graphics, audio, and video
  • Sound judgment, curiosity, and follow-through. You listen closely, test your assumptions, and use what you learn to improve the work
  • Experience with industry-specific AI, commerce, marketing technology, or data and analytics products

Company Overview

  • Triple Whale is the eCommerce operating system for Shopify brands. It was founded in 2021, and is headquartered in Columbus, Ohio, USA, with a workforce of 51-200 employees. Its website is https://www.triplewhale.com/.
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