[Remote] Senior Program Manager - Confluent Business Technology

Note: The job is a remote job and is open to candidates in USA. IBM is hiring a Senior Program Manager to lead cross-functional initiatives across Confluent’s Business Technology organization. The role drives programs for product introductions, Quote-to-Cash capabilities, and enterprise systems integrations, coordinating plans, dependencies, and delivery across technical and business teams.

Responsibilities

• Lead large, complex, cross-functional programs from planning through execution and delivery
• Partner with Business Technology, Product, Engineering, and operational teams to define scope, clarify business value, and translate goals into structured roadmaps
• Drive programs supporting new product introductions (NPI), especially where Quote-to-Cash systems and enterprise platforms are critical downstream dependencies
• Coordinate initiatives involving enterprise applications and IT systems integrations, including support for integration efforts tied to IBM and other strategic business changes
• Build and maintain integrated program plans, timelines, milestones, and communication rhythms across multiple teams and functions
• Identify risks, dependencies, blockers, and trade-offs early, and drive clear decision-making to keep programs on track
• Create visibility for stakeholders and leadership through consistent status updates, execution dashboards, and clear reporting on progress, issues, and outcomes
• Partner with teams to improve delivery predictability, execution rigor, and operational readiness across programs
• Help establish scalable program management practices, governance mechanisms, and cross-functional planning processes within the Business Technology organization
• Develop a strong understanding of Confluent’s business processes, enterprise systems landscape, and technical constraints in order to influence priorities and execution strategy

Skills

• Bachelor's Degree
• 7+ years of experience in Technical Program Management, Program Management, or related roles within software, SaaS, or enterprise systems environments
• Proven track record delivering large-scale, cross-functional programs, managing multiple stakeholders, risks, dependencies, and parallel initiatives
• Strong expertise in Agile program management tools and practices, including Jira for workflow management, tracking deliverables, and reporting progress
• Excellent communication and stakeholder management skills, with the ability to influence outcomes and build alignment across technical, operational, and executive audiences in a matrixed organization
• Highly collaborative and execution-focused, with strong attention to detail, experience working with globally distributed teams, and a bias for action in fast-paced, ambiguous environments
• IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship
• Master's Degree
• Experience within Enterprise/Business Technology environments, including CIO or internal platform organizations, with familiarity across systems such as Salesforce, ERP, billing, and IT engineering platforms
• Strong understanding of end-to-end enterprise processes and delivery, including Quote-to-Cash, product launch support, and close partnership with Product and Engineering for planning and execution
• Data-driven program management expertise, including dashboarding/reporting (e.g., SQL, JQL, BigQuery), solid grounding in program management frameworks, and exposure to large-scale initiatives such as M&A or IT integrations (certifications a plus)

Benefits

• Remote work arrangement
• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• 401(k)
• Cash balance pension plan
• IBM Employee Stock Purchase Plan
• Financial counseling
• Life insurance
• Short & long-term disability coverage
• Opportunities for performance based salary incentive programs
• 12 holidays
• Minimum 56 hours sick time
• 120 hours vacation
• 12 weeks parental bonding leave in accordance with IBM Policy
• Other Paid Care Leave programs
• Paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on IBM’s personalized, AI-driven learning platform, including opportunities to grow skills and obtain industry-recognized certifications
• Diverse and inclusive employee resource groups
• Giving & volunteer opportunities
• Discounts on retail products, services & experiences

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