[Remote] Senior SailPoint Application Administrator Lead (Remote)

Note: The job is a remote job and is open to candidates in USA. Kadiak, LLC, a Koniag Government Services company, supports Kadiak and its government customer with enterprise technology solutions. The Senior SailPoint Application Administrator Lead provides expert-level SailPoint and Identity and Access Management administration, customization, integration, and technical leadership. The role also oversees infrastructure, projects, staff, reporting, and operational improvements.

Responsibilities

• Oversee and direct all aspects of SailPoint/IAM application
• Serve in a Senior IT Consultant role to the IAM Federal Manager which includes advising on security audits, industry best-practices, new technologies, and aligning IAM enterprise technology with business needs
• Conduct SailPoint/IAM application systems administration duties including SailPoint/IAM application installation in coordination with vendors, application management, alerting, monitoring, maintenance, performance tuning, secure user management, delegation of roles, documentation of system configurations, patching, OS maintenance, back-up/failover, and HA design
• Serve as the primary technical POC working with groups of Business Analysts, Project Managers and Systems Administrators to customize SailPoint/IAM application and conduct underlying Systems Administration
• Plan, conduct and direct the analysis of SailPoint/IAM system problems, and provides technical expertise in identifying, evaluating and recommending SailPoint/IAM systems solutions to specific situations to improve the efficiency of internal administrative operations, organizations, or management
• Assist with development of IAM roadmap for SailPoint and integration with ServiceNow to enhance ITSM best practices related to Service Management, Incident Management, Problem Management and Change Management
• Administer SailPoint/IAM application and customize the application according to defined IAM business requirements
• Direct testing, piloting, documenting, monitoring and implementation planning for new SailPoint/IAM services and environments
• Resolve day-to-day SailPoint/IAM application environment technical issues, including troubleshooting of auxiliary components such as SQL server, Tomcat, ServiceNow or underling support infrastructure
• Responsible for SailPoint/IAM status reports, project tracking, and performance metrics as well as providing reports on SLAs, availability, incidents and resolutions, etc
• Responsible for establishing and maintaining individual/team goals, ensuring timely completion of projects, developing/maintaining quality customer relationships, interviewing of all resources, performing employee performance evaluations, and handling staff issues
• Responsible for infrastructure planning of SailPoint/IAM systems/application administration duties including application upgrades, security updates, application management, alerting, monitoring, maintenance, and performance tuning
• Provide supervision of development, maintenance, and support activities, including task delegation, monitoring, and status reporting
• Possess in-depth experience with SailPoint/IAM and SQL integration with Server Administration, SQL Database Administration and Reporting, in order to serve as resident SQL expert maintaining multiple SQL environments
• Responsible for integrating Koniag Government Services Core Competencies into daily functions, including: 1. Communication 2. Compliance 3. Dependability 4. Flexibility 5. Initiative 6. Knowledge of Work 7. Quality of Work 8. Quantity of Work 9. Teamwork 10. Customer Service
• Provide on day-to-day implementation and management of assigned projects
• Initiate, implement, and/or oversee routine or as needed administrative and managerial project-related activities, including creating analysis and feedback tools, schedules, work plans, management reporting tools, testing plans, meeting planning and materials, training plans, and other related tasks
• Analyze, evaluate, and/or make recommendations for improvement in the efficiency of internal processes, administrative operations, organizations, or management
• Support a wide range of IT management activities including strategic planning, capital planning and investment control, workforce planning, policy/standards development, resource management, knowledge management, architecture/infrastructure planning/management, and auditing
• Assist in the development of directives and the design, development, documentation, and implementation of various reporting systems
• Aid in own self-development by being available and receptive to all training made available by the company
• Other duties may be assigned

Skills

• Candidate must have a minimum of 7 years' IAM experience administering a large environment (including Cloud) in addition to the skill sets defined in the job responsibilities above
• Experience with SailPoint or an equivalent IAM application is required
• A demonstrated proficiency in Microsoft Windows/Office and Microsoft Project
• Customer service skills and excellent communication skills (verbal, presentation, and written)
• Able to obtain a public trust security clearance
• Bachelors degree (BS/BA) from a four-year college or university is preferred
• Minimum of 7 years' experience in direct supervision or four years' experience in IT project management/ administrative/contract support
• Experience with web technologies is desired (XML, SPML/SOAP, Web Services, etc.)
• Experience with web application servers is desired (Tomcat, WebSphere, WebLogic, JBOSS, etc.)
• Experience with PowerShell and Visual Basic Scripting is a plus
• Experience with ServiceNow is a plus
• ITIL V3/2011 Foundations, SailPoint Certified IdentityNow Engineer, SailPoint Certified IdentityIQ Engineer, SailPoint Certified IdentityIQ Architect desired
• SCRUM Master desired

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Paid parental leave
• Life insurance
• Disability insurance
• Flexible spending accounts
• Commuter benefits
• Tuition reimbursement
• Remote work arrangement

Company Overview

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