[Remote] Senior Salesforce Consultant

Note: The job is a remote job and is open to candidates in USA. Endiem is hiring a Senior Salesforce Consultant to lead and deliver challenging Salesforce implementation and integration projects. The role manages project teams, client relationships, solutions, and delivery outcomes, while also providing hands-on Salesforce support and mentoring junior team members.

Responsibilities

• Leading and managing Salesforce projects from scope to quote; to design, build and deliver; to data migration and hyper-care on time, on budget, and with the superlative service that Endiem is known for
• Project managing the expert delivery and execution of Salesforce and Salesforce integration projects by a team of Local and Remote Business Analysts and Consultants on time, on budget, and within project scope
• Conducting and facilitating the daily stand up call across both teams relevant to your projects
• Ensuring utilization of your projects is optimized by tracking individual and team forecasts and working against defined project deliverables with the Endiem leadership team
• Identifying risks that could impact the timeline, the scope, or the budget of projects; determining the resolution; and communicating the solutions to the team and customer
• Defining, composing, and presenting any change orders that arise on your projects
• Formulating and implementing Salesforce systems/solutions that parallel overall business strategies to foster the client’s sustainable growth and continuity within their org
• Preparing key documentation such as User Stories, Business Process, Process Flow Analysis, Requirements Definitions, Configuration Workbooks, Data Models, Detailed Functional Designs, ERDs, Executive Summaries, and Project Postmortems
• Performing Salesforce hand-on admin/config/data migration/integration as needed - sometimes you’ve gotta do what you’ve gotta do!
• Participating in occasional pre-sales engagements with the Endiem team, clients, and Salesforce employees to ascertain business requirements then recommending best practice solutions based on client needs
• Reviewing, analyzing, and evaluating business systems, models, requirements, and needs
• Effectively facilitating and managing internal and client meetings and workshops driving towards customer satisfaction and success
• Operating as an expert resource for Salesforce challenges among your Local peers and sharing your Salesforce knowledge
• Mentor and support the professional development of junior members of the Endiem team and other staff as we build our world-class delivery team

Skills

• 8+ years of experience in a professional role in B2B (a substantial portion of which as a Consultant)
• 4+ years of technical Salesforce experience (hands-on and design)
• Proven experience in designing, leading and implementing Salesforce projects
• The ability to think critically and analytically while working in a fast-paced environment
• Great listening skills & strong business writing skills
• A passion for delivering excellent work
• Extensive technical background and knowledge of solutioning Salesforce over multiple concurrent projects
• Graduate caliber in any discipline
• A 4-year college degree in IS or Management, Business Administration or Project Management

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