Remote Position
[Remote] Senior Technical Account Manager
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Scout Global is an identity security startup focused on protecting cloud identities. The Senior Technical Account Manager will serve as a hands-on technical partner for enterprise customers, leading deployments, integrations, workshops, threat hunts, incident investigations, and platform adoption while informing product roadmap priorities.
Responsibilities
- Act as a trusted technical advisor to enterprise customers, from first workshop through to production and beyond
- Design and deploy integrations across cloud (AWS, Azure, GCP), SaaS, and on-premise environments
- Lead technical workshops and enablement sessions that drive real platform adoption
- Build long-term relationships with security and engineering stakeholders
- Support customers through security incidents, investigations, and threat hunting
- Identify emerging risks and provide clear, actionable remediation guidance
- Create detections, risk models, and correlation logic that feed directly into the platform
- Develop novel customer use cases and operational workflows
- Feed customer insight back to Product and R&D to influence roadmap priorities
- Take ownership of outcomes independently, in a fast-moving, early-stage environment
Skills
- 5+ years in security engineering, security research, DevSecOps, or solutions architecture
- Strong grasp of AWS, Azure, and GCP, plus CI/CD pipelines
- Solid experience with IAM, secrets management, and Zero Trust architectures
- Comfortable with threat detection, incident response, and security posture management
- Strong Python scripting and automation skills
- A clear communicator who can explain complex security concepts to engineers and executives alike
- Hands-on, technically curious, and genuinely enjoys being in front of customers
- Thrives with ownership in a fast-paced startup environment
- Passionate about cyber security and emerging security technology
Benefits
- Remote work arrangement
- Equity
Company Overview