[Remote] Site Reliability Engineer, Inference Infrastructure

Note: The job is a remote job and is open to candidates in USA. Cohere is a security-first enterprise AI company building foundation AI models and end-to-end products for real-world business problems. The Site Reliability Engineer will develop, deploy, and operate the AI platform serving large language models through API endpoints. The role focuses on scalable, reliable, low-latency infrastructure, customized deployments, observability, resilience, and collaboration with internal teams and customers.

Responsibilities

• Build self-service systems that automate managing, deploying and operating services
• This includes our custom Kubernetes operators that support language model deployments
• Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems
• Take steps required to ensure we hit defined SLOs, including participation in an on-call rotation
• Build strong relationships with internal developers and influence the Infrastructure team’s roadmap based on their feedback
• Develop our team through knowledge sharing and an active review process

Skills

• 5+ years of engineering experience running production infrastructure at a large scale
• Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters
• Experience with Kubernetes dev and production coding and support
• Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving
• Experience in designing, deploying, supporting, and troubleshooting in complex Linux-based computing environments
• Experience in compute/storage/network resource and cost management
• Excellent collaboration and troubleshooting skills to build mission-critical systems, and ensure smooth operations and efficient teamwork
• The grit and adaptability to solve complex technical challenges that evolve day to day
• Familiarity with computational characteristics of accelerators (GPUs, TPUs, and/or custom accelerators), especially how they influence latency and throughput of inference
• Strong understanding or working experience with distributed systems
• Experience in Golang, C++ or other languages designed for high-performance scalable servers)

Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!).
• Budget for traveling to other offices if you are remote, plus an annual company offsite.
• Cohere is remote-friendly.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

Company Overview

Company H1B Sponsorship